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Universal Containers (UC) wants to reduce the amount of redundant leads entered into the system. UC also only edited/reassigned by the lead owner. What organization-wide default (OWD) approach should be recommended to help UC implement these requirements?
Correct Answer: C
Explanation To reduce redundant leads and restrict their editing and reassignment, a Salesforce Architect should recommend implementing a private OWD on Lead. A private OWD means that only the owner of the lead record and users above them in the role hierarchy can view, edit, or transfer the lead. This will prevent duplicate leads from being created by other users, and also ensure that only the lead owner can modify or reassign the lead. Implementing a public read only OWD on Lead will not work, as it will allow other users to view the lead records, which may lead to duplication. Implementing a public read only/transfer OWD on Lead will not work, as it will allow other users to transfer the lead records to themselves or others. Implementing a public read/write OWD on Lead will not work, as it will allow other users to edit or reassign the lead records.
Recent Comments (The most recent comments are at the top.)
ogan - Nov 01, 2024
Should be A. Private OWD won't prevent dupes. Only seeing that a certain lead already exists may prevent a dupe.
IG: @mattch04 - Oct 11, 2024
Could also be 'A'. If everyone can view other Leads, there should not be duplicates.
@mattch04 - Oct 02, 2024
C - question says “UC also only [want leads] edited/reassigned by the lead owner.” - implies private OWD otherwise non-record owners can edit
Sky - Jan 23, 2024
i meant A in that is public RO in my previous comment.
Sky - Jan 22, 2024
B id correct.
Others can see records, hence can help in avoiding duplicates. Others cannot edit only Owners can.
dude - Jan 07, 2024
I think that public RO is the correct answer
Luigi - Jan 03, 2024
I think is A, if is private how can an employee prevent duplication?
Viktor - Dec 27, 2023
where is the logic? why Private OWD "will prevent duplicate leads from being created by other users?" On the contrary, if other users can't see Lead records existing, it can lead to creation of the duplicates
Recent Comments (The most recent comments are at the top.)
Should be A. Private OWD won't prevent dupes. Only seeing that a certain lead already exists may prevent a dupe.
Could also be 'A'. If everyone can view other Leads, there should not be duplicates.
C - question says “UC also only [want leads] edited/reassigned by the lead owner.” - implies private OWD otherwise non-record owners can edit
i meant A in that is public RO in my previous comment.
B id correct.
Others can see records, hence can help in avoiding duplicates.
Others cannot edit only Owners can.
I think that public RO is the correct answer
I think is A, if is private how can an employee prevent duplication?
where is the logic?
why Private OWD "will prevent duplicate leads from being created by other users?"
On the contrary, if other users can't see Lead records existing, it can lead to creation of the duplicates