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Universal Containers has implemented a community for its customers using the Customer Community sense type. They have implemented a custom object to store service requests that has a look up to the account record. The Organization Wide Default External Access for the service request object is set to Private. Universal Containers wants their customers to be able to see service requests for their account through the community Customers should not see service requests for other accounts. What Salesforce feature can the Architect use to implement this?
Correct Answer: B
Explanation A Sharing Set is a feature that allows you to grant access to records that are associated with the same account or contact as the community user1. This is the best option to implement the requirement of allowing customers to see service requests for their account through the community. Manual sharing, Sharing Rules, and Apex Managed Sharing are not suitable for this scenario because they are either too labor-intensive, not applicable to external users, or too complex