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Universal Containers has a Performance Feedback custom object (Private organization-wide default) used by customers to report any Issues with delivery drivers. Feedback should not be visible to the driver, but any feedback records should be accessible to people above them in the Role Hierarchy, even when the driver changes managers. Assuming managers have Read access to the Feedback object, which three steps are necessary to solve these requirements?
Correct Answer: C
Explanation Removing Read permission on the Driver profile will prevent the driver from seeing any feedback records, regardless of ownership. Having feedback ownership transferred to the driver when feedback is submitted will not prevent the driver from seeing their own feedback records. Using the Role Hierarchy to give access to a driver's manager will not work if the driver changes managers, as the feedback records will still be owned by the previous manager. The best option is to create an ownership-based sharing rule that grants Read access to the feedback records owned by drivers in a specific role or public group to users in roles above them
Recent Comments (The most recent comments are at the top.)
ogan - Nov 02, 2024
Since it is not possible to update owner of a record to a user who does not have Read access at the object level, B and C are incorrect. A, while being the most correct option, is also incorrect since the ownership of the driver's manager would stay the same if the driver changes manager, requiring a more complex solution to update the ownership in that case. For example, an after update trigger or record-triggered flow on the User object to update the ownership of the related Performance Feedback records when the manager changes
Itay Eshet - Jul 23, 2024
"You can give ownership of a record to another user as long as that user has at least Read permission for the type of record being transferred." so you are all wrong
Kamel Baccar - Jul 07, 2024
i think that C is the best answer and i' totaly agree with @sanjana because using roles hierarchies wil give managers more acces in the current role hierarchy implementation not all the (Assuming managers we don't know how they are organized ) they are more then one ;)
Ramki - Apr 30, 2024
Even i feel B is the correct answer. As the drivers manager changes automatically the role hierarchy will take care of the Access to the new manager
Sanjana - Apr 23, 2024
Because it says "accessible to people above them in the Role Hierarchy, even when the driver changes managers", the answer will be C
Sky - Apr 14, 2024
B should be correct.
Removing Read permission on the Driver profile will prevent the driver from seeing any feedback records, regardless of ownership. After feedback record is submitted that Driver become owner of feedback (and cannot see the record due to above). Now anyone above Driver Role (that is manager) can see the record.
Role hierarchy usage is better oprtion than creating ownership base rule.
Recent Comments (The most recent comments are at the top.)
Since it is not possible to update owner of a record to a user who does not have Read access at the object level, B and C are incorrect.
A, while being the most correct option, is also incorrect since the ownership of the driver's manager would stay the same if the driver changes manager, requiring a more complex solution to update the ownership in that case. For example, an after update trigger or record-triggered flow on the User object to update the ownership of the related Performance Feedback records when the manager changes
"You can give ownership of a record to another user as long as that user has at least Read permission for the type of record being transferred."
so you are all wrong
i think that C is the best answer and i' totaly agree with @sanjana because using roles hierarchies wil give managers more acces in the current role hierarchy implementation not all the (Assuming managers we don't know how they are organized ) they are more then one ;)
Even i feel B is the correct answer. As the drivers manager changes automatically the role hierarchy will take care of the Access to the new manager
Because it says "accessible to people above them in the Role Hierarchy, even when the driver changes managers", the answer will be C
B should be correct.
Removing Read permission on the Driver profile will prevent the driver from seeing any feedback records, regardless of ownership.
After feedback record is submitted that Driver become owner of feedback (and cannot see the record due to above).
Now anyone above Driver Role (that is manager) can see the record.
Role hierarchy usage is better oprtion than creating ownership base rule.
B is the correct answer