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Universal Containers has created a Reimbursement Custom Object to capture requests for reimbursement of expenses related to office supplies. The Reimbursement requests are sometimes sensitive and the Team Leads should not have access to the Reimbursement records submitted by the Users in the Call Center Agent role. The Director of Support will require access to all Reimbursement records. The role hierarchy is set as follows: Call Center Agent role reports to Team Lead role, which Reports to the Director of Support. Which steps would the Architect take to ensure proper sharing in this Role Hierarchy structure assuming Private Sharing Setting for the Reimbursement Object?
Correct Answer: C
Explanation Disabling Grant Access Using Hierarchies for the object and creating a sharing rule to enable sharing to the Director of Support are the steps to ensure proper sharing in this role hierarchy structure. This way, the Team Leads will not have access to the Reimbursement records of their subordinates, but the Director of Support will have access to all Reimbursement records. Option A is incorrect, as setting the View All permission on the profile will grant access to all users with that profile, not just the Director of Support. Option B is incorrect, as changing the owner of the Reimbursement record will remove the access from the original submitter. Option D is incorrect, as by default, Grant Access Using Hierarchies is enabled for custom objects, which means that Team Leads will have access to their subordinates' Reimbursement records.