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A custom ServiceFeedback object is used to collect partner feedback. ServiceFeedback records should be available to all internal employees. The OWD is set to Private for external users so partners cannot see feedback from other partner users. How can the Architect give access to all internal employees?
Correct Answer: D
Explanation Setting the OWD for internal users to Public Read Only is the simplest and most efficient way to give access to all internal employees to the ServiceFeedback object. Option A is incorrect, since creating a trigger on ServiceFeedback to change ownership to an internal employee would be complicated and affect the data quality. Option B is incorrect, since ensuring all the internal users are above the partners in the role hierarchy would not work, as the role hierarchy does not apply to partner users. Option C is incorrect, since creating an owner-based sharing rule for all ServiceFeedback records owned by partners would be redundant and inefficient
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Recent Comments (The most recent comments are at the top.)
D - "available to all internal employees"