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Universal Containers has recently activated an integration that synchronizes customer information and orders into their CRM of choice: Salesforce.com. One of their largest customers, United Air, has over 12,000 unique contacts. Since the integration was activated, sales reps are having trouble adding contacts to the United Air account. When a sales rep adds a contact, they get the following error message: UNABLE_TO_LOCK_ROW, this issue seems to affect the United Air account and several other large customers. The sales rep can usually save the contact by trying again later in the evening. What should the Architect recommend as a possible solution?
Correct Answer: C
Explanation Implementing an account hierarchy and redistributing the contacts evenly under the child accounts is a possible solution to avoid locking errors. This way, the contacts are not associated with a single parent account, and the integration can insert or update them without conflicting with other transactions. The other options do not address the root cause of the locking errors, which is the high number of child records under one parent record.