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| Exam Code: | Sales-Cloud-Consultant |
| Exam Name: | Salesforce Certified Sales Cloud Consultant |
| Certification Provider: | Salesforce |
| Free Question Number: | 77 |
| Version: | v2022-12-16 |
| Rating: | |
| # of views: | 8206 |
| # of Questions views: | 235889 |
| Go To Sales-Cloud-Consultant Questions | |
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No.# Correct Answer: A & C
No.# Correct Answer: C & D
No.# Correct Answer: C
No.# Correct Answer: C
No.# Correct Answer: A & C
No.# ✅ B. Leading Workshops
Workshops engage multiple stakeholders to map processes, uncover pain points, and generate shared understanding.
Ideal for gathering broad insights and aligning teams early in the project.
✅ C. Interviewing
One-on-one or small group interviews allow consultants to ask probing questions and gain in-depth understanding of users' roles, frustrations, and goals.
✅ D. Shadowing
Involves observing users in real time as they perform their tasks.
Useful for identifying pain points that users may not mention but that impact workflow or efficiency
No.# The correct answers are:
✅ A. Lightning Usage App
✅ C. Performance Analysis for App Builder
Explanation:
✅ A. Lightning Usage App
This tool helps track user adoption, page usage, and general Lightning Experience metrics.
It provides insight into which pages are used most often, and by which profiles or users—critical for evaluating adoption trends.
✅ C. Performance Analysis for App Builder
This tool is embedded in the Lightning App Builder and provides performance scores and recommendations for improving page load speed.
It helps identify components or configurations that may be slowing down the page.
No.# The correct answer is: D. Build a report on Opportunities and Activities.
Explanation:To assess whether lost deals are getting less attention than won deals, management needs visibility into the amount and type of activity (calls, emails, meetings, etc.) associated with opportunities—specifically comparing Won vs. Lost stages. By building a report that combines Opportunities and related Activities, you can, Filter by Opportunity Stage (Won vs. Lost), Analyze the volume and timing of activities per opportunity, and Identify patterns in rep engagement
No.# I think this is not correct
The option B should be the one , here is why :
Since historical data shows 4 prospect meetings → 1 sale, rewarding the activity (meetings) that drives sales aligns with the new hire’s goal.
Friendly Competition: A leaderboard for meetings encourages reps to book and complete more meetings.
Drives Sales Outcomes: More meetings statistically lead to more deals, so focusing on this metric will boost overall performance.
No.# Answer is D
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No.# D. Create a cross-object formula field on the Account.
This approach allows you to calculate and display the total values of open opportunities directly on the account record, taking into account the different currencies1.
Note: While Advanced Currency Management supports dated exchange rates for opportunities, it does not support roll-up summary fields that calculate currency on the opportunity object rolling up to the account object1. Therefore, option C is not viable in this context.
https://help.salesforce.com/s/articleView?id=sf.administration_about_advanced_currency_management.htm&type=5
No.# B. Create a Slack channel to gather and discuss feedback from users.
Explanation:
B: Create a Slack channel to gather and discuss feedback from users. This solution directly engages users by creating a platform for them to voice concerns, challenges, and feedback regarding the new Sales Cloud implementation. Facilitating open communication in a familiar and interactive environment like Slack can foster collaboration, help address user issues more quickly, and create a sense of community and support. This approach can improve user satisfaction and adoption rate as users feel their input is valued and their challenges are being addressed.
No.# Correct Answer: A. Enable Account Teams to allow owners to grant Read/Write access.
D. Change Account organization-wide defaults to Private.
Explanation:
A: Enable Account Teams to allow owners to grant Read/Write access. Using Account Teams is an effective way to control who can view and edit specific Account records. By enabling Account Teams, the owner of an account can selectively grant read or edit permissions to other team members based on their roles or involvement with the account. This targeted approach helps in collaborating efficiently while preventing unnecessary or incorrect edits by limiting write access to only those who genuinely need it.
D: Change Account organization-wide defaults to Private. Setting the organization-wide default (OWD) for Accounts to Private means that only the record owner, and users above them in the role hierarchy, can view or edit the records, unless additional sharing rules or permissions are applied (like Account Teams). This configuration also supports reduced incorrect editing since access needs to be explicitly granted, ensuring only relevant stakeholders who need to edit the accounts can do so....
No.# Correct Answer: A. Use Data Loader. B. Use the API. C. Enable Forecast Quotas from Setup.
Explanation:
C: Enable Forecast Quotas from Setup. This step is foundational for setting sales quotas within Salesforce as it involves turning on the functionality required to define and manage quotas. Forecast Quotas are part of the Collaborative Forecasts feature and must be enabled from Setup. This enables organizations to set quota targets that are visible in the Forecasts so managers can measure team performance against these targets.
A: Use Data Loader. For organizations with large numbers of sales reps or complex quota structures, using Data Loader to bulk import quota data can be an efficient way to manage this process. Data Loader allows for the insertion, update, and bulk import of data into Salesforce directly from CSV files, which can help in setting up or updating quotas for multiple sales reps quickly and accurately.
B: Use the API. The Application Programming Interface (API) provides another method for automating and managing the upload and maintenance of sales quotas, especially when integration with other systems is required. Utilizing the API allows for more dynamic interaction with the Salesforce data and can be particularly useful if quotas are initially calculated or maintained in a separate ERP system or custom application....
No.# Correct answer: A. Move the invoice related list to a separate tab on the Lightning page.
This approach helps by reducing the initial load time of the account record page, as the related list will only be rendered when the tab is accessed. This can significantly improve the user experience by making the account records load faster.
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No.# Correct answers are A & D
https://help.salesforce.com/s/articleView?id=sf.forecasts3_territory_forecasts_overview.htm&type=5
No.# it thought this would be B,C and chatgpt said B,D what are the correct answers?
No.# The two actions forecast managers can perform are :
C. Add a Forecasts tab to the Sales app
D. View the territory forecasts as a single-page summary.