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Exam Code:	MB-230
Exam Name:	Microsoft Dynamics 365 Customer Service Functional Consultant
Certification Provider:	Microsoft
Free Question Number:	37
Version:	v2021-08-07
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# of Questions views:	12668
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Exam Question List: Question 1: Your organization plans to use Microsoft Power BI to access ...; Question 2: Note: This question is part of a series of questions that pr...; Question 3: A customer has three cases in process and two cases for the ...; Question 4: You are configuring a single business process flow in Dynami...; Question 5: You are a Dynamics 365 for Customer Service administrator. Y...; Question 6: You need to create the SLAs. Which three SLAs should you cre...; Question 7: You are a Dynamics 365 Customer Service administrator. You n...; Question 8: You are a Dynamics 365 for Customer Service administrator. M...; Question 9: You are a Dynamics 365 for Customer Service administrator. Y...; Question 10: Note: This question is part of a series of questions that pr...; Question 11: You use Dynamics 365 for Customer Service administrator. You...; Question 12: You are a customer service manager for a company using Dynam...; Question 13: You are a help desk representative for an organization using...; Question 14: You need to configure the options for the schedule. Which op...; Question 15: You are using Dynamics 365 for Customer Service. You need to...; Question 16: You need to build a personal dashboard that displays the fol...; Question 17: A company uses Dynamics 365 Customer Service. You are config...; Question 18: You must set up the following: A work stream must be configu...; Question 19: A company implements Dynamics 365 for Customer Service. You ...; Question 20: You are a Microsoft Dynamics 365 for Customer Service admini...; Question 21: You are working as a functional consultant for Dynamics 365 ...; Question 22: Note: This question is part of a series of questions that pr...; Question 23: Note: This question is part of a series of questions that pr...; Question 24: You are a Dynamics 365 for Customer Service administrator cr...; Question 25: You are implementing Dynamics 365 Customer Service Insights....; Question 26: You are a customer service manager using Dynamics 365 for Cu...; Question 27: You need to ensure that claim disputes conform to the define...; Question 28: You are a system administrator for Dynamics 365 for Customer...; Question 29: You are a Dynamics 365 system administrator. Your customer s...; Question 30: Note: This question is part of a series of questions that pr...; Question 31: You manage Dynamics 365 for Customer Service. You need to cr...; Question 32: You are customizing a Dynamics 365 Customer Service implemen...; Question 33: You are a Dynamics 365 for Customer Service administrator. Y...; Question 34: You need to search for answers to customer claims. Which typ...; Question 35: You are a Dynamics 365 Customer Service administrator. Users...; Question 36: You are a Dynamics 365 Customer Service administrator. You a...; Question 37: You need to select the feature for each parameter. Which fea...