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Exam Code:	MB-230
Exam Name:	Microsoft Dynamics 365 Customer Service Functional Consultant
Certification Provider:	Microsoft
Free Question Number:	28
Version:	v2019-07-25
Rating:
# of views:	1186
# of Questions views:	14755
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Exam Question List: Question 1: You manage a Dynamics 365 for Customer Service environment. ...; Question 2: Note: This question is part of a series of questions that pr...; Question 3: Note: This question is part of a series of questions that pr...; Question 4: You are using Dynamics 365 for Customer Service. You need to...; Question 5: You are a Dynamics 365 for Customer Service administrator. Y...; Question 6: Note: This question is part of a series of questions that pr...; Question 7: Customer service representatives are not able to manually ad...; Question 8: A company has the following business units: Call center (Exh...; Question 9: Note: This question is part of a series of questions that pr...; Question 10: A company implements Dynamics 365 for Customer Service. You ...; Question 11: You are creating a survey using Voice of the Customer. You n...; Question 12: You are creating surveys for Voice of the Customer (VoC). Yo...; Question 13: You manage a Dynamics 365 for Customer Service environment. ...; Question 14: You are a customer service manager using Dynamics 365 for Cu...; Question 15: You are a customer service representative using Dynamics 365...; Question 16: You are a Dynamics 365 for Customer Service administrator cr...; Question 17: Note: This question is part of a series of questions that pr...; Question 18: Note: This question is part of a series of questions that pr...; Question 19: Your organization plans to use Microsoft Power BI to access ...; Question 20: Note: This question is part of a series of questions that pr...; Question 21: Note: This question is part of a series of questions that pr...; Question 22: You are configuring a single business process flow in Dynami...; Question 23: Note: This question is part of a series of questions that pr...; Question 24: You are a Dynamics 365 for Customer Service administrator cr...; Question 25: A company uses Dynamics 365 for Customer Service. A case in ...; Question 26: You are using Dynamics 365 for Customer Service. You need to...; Question 27: You are a Dynamics 365 for Customer Service administrator. Y...; Question 28: You send surveys to customers who have opened cases within t...