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A project manager is working on a process improvement project. The project team includes stakeholders across all organizational levels from business managers, process owners to system specialists, and subject matter experts (SMEs). The project is using a hybrid approach. While planning for the next increment, a disagreement arises between the stakeholders. What should the project manager do?
Correct Answer: A
The project manager should first meet with the stakeholders to understand their perspectives, interests, and the underlying causes of the disagreement. Identifying the conflict clearly enables the project manager to facilitate a collaborative resolution before considering escalation.