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A project manager is assigned to a large complex project with cross-functional dependencies. The project enters a new phase requiring new stakeholders to be added with conflicting priorities. How should the project manager ensure successful engagement with the stakeholders?
Correct Answer: B
When new stakeholders join with conflicting priorities, effective engagement begins with structured stakeholder identification and analysis. Identifying and categorizing stakeholders (B) allows the project manager to assess influence, interest, impact, expectations, and preferred communication methods, then tailor engagement strategies accordingly. Categorization (e.g., power/interest grid, influence/impact mapping) helps determine who needs close management, who needs to be kept satisfied or informed, and how to handle conflicts through appropriate decision forums and escalation paths.