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An agile project manager is leading an international project involving a global team consisting of members from very different cultures, countries, and time zones. The agile project manager is aware that similar projects with distributed teams have led to serious conflicts. What should the agile project manager do to promote trust and collaboration?
Correct Answer: D
A team charter with clearly defined norms, rules, and agreements is a critical tool for promoting trust and collaboration, especially in a globally distributed team. It establishes a shared understanding of how the team will work together, addresses potential communication challenges, and helps create a collaborative and respectful environment. By having these norms in place, team members from different cultures and time zones can align their expectations and behaviors, which is essential for overcoming challenges and preventing conflicts. This approach helps to foster a positive and productive team dynamic.