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JKL Company's procurement staff has a history of inefficient business practices and poor communications with stakeholders, which the firm attributes to ineffective leadership. The firm hires an experienced executive to lead the department. Which of the following should the executive focus on to make the staff accountable, while simultaneously assuring them that the executive is ultimately responsible for the duties being fulfilled?
Correct Answer: B
To make the staff accountable while assuring them that the executive is responsible for fulfilling duties, the executive should focus on the granting of authority. Effective leadership involves empowering employees by granting them the authority to make decisions and take actions within their roles. This approach builds accountability and trust, as employees feel supported and responsible for their tasks. Leadership and transformation management documents emphasize the importance of delegating authority to foster a sense of ownership and accountability among staff. Reference highlight that granting authority, coupled with clear expectations and support, leads to more efficient and effective teams.