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You are the business analyst for your organization. You are currently identifying opportunities for a customer to improve their business processes. The customer wants to streamline their business efforts either through new technologies, better processes, or a combination of both. The customer demands, however, that the solution should not cost more than $300,000 to implement and support for one year. What does the $300,000 represent?
Correct Answer: B
Explanation A constraint is a restriction or limitation that affects the performance or value of a solution. Constraints can be related to time, cost, quality, scope, resources, or other factors. In this scenario, the customer's demand that the solution should not cost more than $300,000 to implement and support for one year is a constraint that limits the possible options and trade-offs for the solution. References: The information is aligned with the competencies and knowledge areas defined in the Business Analysis Body of Knowledge® (BABOK® Guide) and the Certification of Capability in Business Analysis™ (CCBA®) as provided by the International Institute of Business Analysis (IIBA®). For detailed references, please consult the CCBA® guide1 and the BABOK® Guide2 available through the IIBA® website and bookstore3. You can also find some useful resources and sample questions from other sources4.