The human resources department of an organization needs a new report. The business analyst (BA) assigned to this effort has scheduled a requirements workshop with the users. Users from the legal department have also been invited to the workshop. As the BA sets up the workshop, what can be done in advance to ensure a productive and focused workshop?
Correct Answer: C
Explanation
Creating an agenda is a useful activity to ensure a productive and focused workshop, as it helps to define the purpose, scope, objectives, participants, roles, and expected outcomes of the workshop. It also helps to manage time and expectations, and to avoid distractions and conflicts. Documenting feedback, facilitating the workshop, and reserving a location are also important activities, but they are not done in advance of the workshop. References: BABOK Guide v3, page 54; CCBA Mock Test, question 18