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Exam Code:	Service-Cloud-Consultant
Exam Name:	Salesforce Certified Service cloud consultant
Certification Provider:	Salesforce
Free Question Number:	94
Version:	v2023-09-19
Rating:
# of views:	5775
# of Questions views:	213710
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Recent Comments (The most recent comments are at the top.)

Theodore - Jul 06, 2025

Choose the Service-Cloud-Consultant exam bootcamp, I have saved my time as well as improve my ability in the process of learning.

GGG - Oct 14, 2024

No.# Correct answer is A

GGG - Oct 14, 2024

No.# ChatGPT says D
Digital Engagement Messaging is the most comprehensive solution that covers all the required channels (web, SMS, Facebook Messenger, and WhatsApp) for CK’s case deflection needs.

Cliff - Aug 16, 2024

I have passed the exam with the Service-Cloud-Consultant sample questions.

nhtdat - Jul 26, 2024

No.# The answer is C

Bernie - Jul 05, 2024

WOW, you are the greatest and I will always use your Service-Cloud-Consultant products when preparing for any exam.

Manuel - Jun 15, 2024

No.# D: Service requests are scheduled using Salesforce Field Service.

Manuel - Jun 15, 2024

No.# La opción correcta es A:
Select Flag as new version' checkbox when publishing.

Manuel - Jun 14, 2024

No.# La respuesta es D

OC - Apr 19, 2024

No.# B C E

Eric - Mar 31, 2024

No.# Was thinking A too.

Eric - Mar 31, 2024

No.# Would Entitlements and Milestones alert when cases have NOT completed certain stages? I believe it should be C.

Eric - Mar 31, 2024

No.# I think it's B. From same link Ashish provided, in the Sequential section "When this milestone occurs, the support agent has 24 hours to communicate with the customer."

Eric - Mar 31, 2024

No.# What is Amde Type?

Eric - Mar 31, 2024

No.# Should be C

Eric - Mar 31, 2024

No.# Agree on B, C, E.

Trailer - Mar 27, 2024

No.# D : https://help.salesforce.com/s/articleView?id=sf.fs_intro_visual_assistance.htm&type=5

Trailer - Mar 27, 2024

No.# https://help.salesforce.com/s/articleView?id=sf.entitlements_supported_objects.htm&type=5

OC - Mar 20, 2024

No.# I think correct answer is A

OC - Mar 20, 2024

No.# Correct answer is B

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