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Question 56/86
Your company operates a Web-based CMMS but struggles with service quality across its facilities.
What is the best way to address the issue?
What is the best way to address the issue?
Correct Answer: B
ThePerformance and Qualitycompetency in IFMA recommends leveragingdata-driven decision-making for operational improvements.
* Using CMMS data (B)allows for objective identification of inefficiencies, missed maintenance, and performance bottlenecks.
* Benchmarking a single facility (A)may not capture all systemic issues across different sites.
* Retraining staff (C)is helpful but does not address underlying service delivery flaws.
* Decentralizing performance initiatives (D)may lead to inconsistencies across facilities.
Analyzing CMMS data ensuresstandardized service quality and process optimization.
* Using CMMS data (B)allows for objective identification of inefficiencies, missed maintenance, and performance bottlenecks.
* Benchmarking a single facility (A)may not capture all systemic issues across different sites.
* Retraining staff (C)is helpful but does not address underlying service delivery flaws.
* Decentralizing performance initiatives (D)may lead to inconsistencies across facilities.
Analyzing CMMS data ensuresstandardized service quality and process optimization.
- Question List (86q)
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- Question 6: You are the Facility Manager leading a project to integrate ...
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- Question 8: What is considered the point in an asset's life cycle where ...
- Question 9: Which is the MOST important best practice to ensure a succes...
- Question 10: What defines the building envelope?...
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- Question 14: What is the relationship between position power and personal...
- Question 15: A chargeback system for electrical power use is being propos...
- Question 16: What is a way for facility managers to promote sustainabilit...
- Question 17: What approach should be taken to accommodate sustainability ...
- Question 18: What does NOT contribute to your company's overall carbon fo...
- Question 19: When designing buildings and considering airflow, which loca...
- Question 20: What is the MOST effective tool in managing change?...
- Question 21: There has been a recent increase in complaints of items stol...
- Question 22: Your organization is considering relocating from leased buil...
- Question 23: Office standards have been revised to reduce the overall squ...
- Question 24: What series of ISO standards defines the requirements of an ...
- Question 25: You work for a facilities management service provider that w...
- Question 26: A facility manager has an employee who is highly creative an...
- Question 27: Which technology would be BEST to notify facility occupants ...
- Question 28: What is the BEST term to indicate an asset can suffer a fail...
- Question 29: A new Building Management System (BMS) has been implemented,...
- Question 30: Some new carpets can emit volatile organic compounds (VOCs) ...
- Question 31: A facility manager is investigating the feasibility of purch...
- Question 32: What is the most important factor to consider when upgrading...
- Question 33: What is NOT typically included in service level agreements (...
- Question 34: You were tasked with preparing the Service Level Agreement a...
- Question 35: The building automation systems (BAS) experienced a power lo...
- Question 36: When managing quality, what are Key Performance Indicators (...
- Question 37: What is an effective way to engage your staff in generating ...
- Question 38: What is a good reason to get the facilities engineers involv...
- Question 39: What does Environmental Health and Safety focus on?...
- Question 40: What mechanism should be used to evaluate the work of an out...
- Question 41: Company management is concerned about losing many of its hig...
- Question 42: What purpose does project evaluation serve?...
- Question 43: What are the four methods a project manager should use to pr...
- Question 44: Who implements the strategic facility plan?...
- Question 45: When is the BEST time for a facility manager to offer sugges...
- Question 46: The facility manager has been asked to provide a listing of ...
- Question 47: What is an approach to serving human needs by using resource...
- Question 48: What is the process of limiting a company's exposure to liab...
- Question 49: Various workers in a facility are complaining about neck, sh...
- Question 50: A facility manager is responsible for this year's renovation...
- Question 51: When a facility manager initiates an office relocation proje...
- Question 52: An organization has accumulated a wealth of service delivery...
- Question 53: Which standard would a facility manager use when assigning t...
- Question 54: What is the BEST strategy to reduce waste in an organization...
- Question 55: What is an Integrated Workplace Management System (IWMS)?...
- Question 56: Your company operates a Web-based CMMS but struggles with se...
- Question 57: What is included in contract documents specified in owner an...
- Question 58: A facility manager is on a project team and needs a list of ...
- Question 59: What steps should be taken to create a risk assessment and r...
- Question 60: You have taken a position in a new country and do not speak ...
- Question 61: What functionality enables a Building Automation System (BAS...
- Question 62: An organization has determined the number of employees the f...
- Question 63: What is the definition of physical vacancy?...
- Question 64: You are the Facility Manager for an international internet t...
- Question 65: What is one of the most important aspects of an effective ch...
- Question 66: What is the greatest benefit to implementing an Integrated W...
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- Question 68: What is the FIRST priority when allocating facility manageme...
- Question 69: During regular preventive maintenance activities, you notice...
- Question 70: What is the BEST course of action for a facility manager to ...
- Question 71: When designing an industrial workplace, what is the MOST rel...
- Question 72: What is used to control lighting, HVAC, and other systems?...
- Question 73: What measures could you have taken to ensure your staff memb...
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- Question 75: When considering location alternatives, what should the faci...
- Question 76: What does the effectiveness of infrastructure resilience rel...
- Question 77: You are planning a landscaping project in a densely populate...
- Question 78: When in the bidding process can vendors receive clarificatio...
- Question 79: In planning your operating budget for the next fiscal year, ...
- Question 80: What is a facilities register?
- Question 81: In relation to establishing a level of acceptable risk, what...
- Question 82: A landlord has just completed a major capital improvement in...
- Question 83: What is the calculation for the building efficiency ratio?...
- Question 84: When delegating tasks, what should a supervisor know about e...
- Question 85: A company has decided to establish a long-range strategic fa...
- Question 86: In an indoor office environment, what is the MOST common com...
