What is the BEST course of action for a facility manager to take when an engineer continues to lag behind other engineers in productivity?
Correct Answer: C
Developing aperformance improvement plan (PIP)is the best approach as it aligns withIFMA's core competency in Leadership and Strategy, which emphasizes employee development, motivation, and productivity improvement.
* Performance Evaluation:Facility managers must assess performance issues objectively and identify specific areas where improvement is needed.
* Coaching and Training:Providing support, mentorship, and training ensures employees have the necessary tools to succeed.
* Action Plan:A structuredPIPoutlines clear expectations, performance metrics, and a timeline for improvement.
A, using the engineer as a negative example, is unprofessional and can damage team morale.B, reporting to HR, should only be considered if there is a behavioral issue or policy violation.D, allowing the employee to correct deficiencies independently, does not provide sufficient managerial oversight.
Bydeveloping a performance improvement plan, the facility manager fosters asupportive and productive work environment, ensuring alignment with both employee development and business objectives.