Criticality is the first priority when allocating facility management resourcesto ensurebusiness continuity and operational stability. TheIFMA Operations and Maintenance competencystates that resource allocation should be based on system criticality and impact on core functions.
* Option D (Criticality) is correctbecauseresources must first be allocated to the most essential systems (e.g., life safety, security, HVAC).
* Option A (Urgency)is important butshould be considered within the context of criticality.
* Option B (Dollar Value)is a financial consideration butshould not dictate priority over critical systems.
* Option C (Customer Satisfaction)isimportant but secondaryto operational and safety priorities.
Prioritizingcritical systems reduces downtime, maintains compliance, and ensures safety.