What approach should be taken to accommodate sustainability and customer concerns about installing flow restrictors?
Correct Answer: B
TheIFMA Sustainability and Environmental Stewardship competencyhighlights the importance ofpilot testing sustainability initiatives to ensure operational effectiveness.
* Option B (Correct):Testing restrictors in select restrooms allows for user feedback and potential adjustments.
* Option A (Implementing without review)may lead tonegative customer experiences.
* Option C (Installing and removing without informing the WPM)is unethical andviolates internal governance.
* Option D (Refusing installation outright)conflicts withsustainability initiatives.
Pilot programsbalance sustainability goals with user experience.