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Exam Code:ADM-201
Exam Name:Salesforce Certified Administrator
Certification Provider:Salesforce
Free Question Number:72
Version:v2026-06-19
Rating:
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# of Questions views:71903
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Recent Comments (The most recent comments are at the top.)

Mark - Oct 27, 2026

Exam practise software by freecram is the best tool for securing good marks in the SCOR ADM-201 exam. I passed the exam with really good marks. Thank you freecram.

Meredith - Sep 24, 2026

Passed my ADM-201 exam. everything went quite smoothly, and the ADM-201 study guide is quite valid. Study hard, guys!

Binh Kool - Sep 16, 2026

No.# According to ChatGPT Go, A is the correct answer.
According to Gemini Plus, D is the correct answer.

Binh Kool - Sep 16, 2026

No.# A, C, D are correct answers

Binh Kool - Sep 14, 2026

No.# According to ChatGPT Go, B is the correct answer.
According to Gemini Plus, A is the correct answer.

Binh Kool - Sep 09, 2026

No.# According to Claude, A is the correct answer.

Lakshmeesh - Aug 28, 2026

No.# Correct answer - C,D, E

Calvados  - Aug 20, 2026

No.# Correct is B.

Service

- User
Specifies the user or queue that the lead or case is assigned to. Users specified here cannot be marked “inactive”, and they must have “Read” permission on leads or cases.

You can't revoke the “Read” permission on leads or cases for users assigned to a rule.

Catherine - Aug 20, 2026

Very helpful study guide for the Salesforce ADM-201 exam. I am so thankful to freecram for this blessing. Passed my exam yesterday with 90%.

Murray - Aug 19, 2026

Thank you so much team freecram for providing the greatest practise exam software. Made the real exam much easier. Scored 92% marks in the Salesforce ADM-201 exam.

Maxwell - Jun 29, 2026

No.# The correct answer is D.

In the official Salesforce Help site it says "Deactivating an agent interrupts any ongoing user conversations. Users aren’t notified that an agent is deactivated. The agent sends the system error message as a response to any messages."

Source: https://help.salesforce.com/s/articleView?id=ai.copilot_setup_activate_deactivate.htm&type=5&utm_source=chatgpt.com

minnella - Jun 25, 2026

No.# dumbs

fivkas - Jun 25, 2026

No.# Correct answer is A.

In the module "Data Quality" in the unit: "Assess and Improve Data Quality" says:

"You can run reports and create dashboards to see your data, but why reinvent the wheel? The AppExchange has tons of prebuilt dashboards that you can use to assess your data quality."

Then the guide asks you to go to AppExchange and download the free "Data Quality Analysis Dashboards App". Salesforce teaches the admins to use AppExchange for this reason and not build anything from scratch.

Isabel - Jun 22, 2026

Most questions of ADM-201 dumps are same to the actual test. ADM-201 dumps are worth buying.

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Exam Question List
1 commentQuestion 1: DreamHouse Realty has an approval process. A manager attempt...
Question 2: A user is unable to relate a task to the Course custom objec...
Question 3: A Platform Administrator at Cloud Kicks has a custom picklis...
Question 4: Which feature gives a sales team the ability to prioritize d...
Question 5: A Platform Administrator at Universal Containers has a scree...
2 commentQuestion 6: A Platform Administrator at Universal Containers is trying t...
Question 7: The sales and service teams at Cloud Kicks would like to hav...
Question 8: Agentforce is escalating cases to the support team, but the ...
Question 9: How should a Platform Administrator view Currencies, Fiscal ...
Question 10: Cloud Kicks uses the standard Account Type field to indicate...
Question 11: A Platform Administrator at Cloud Kicks needs to temporarily...
Question 12: A user at Northern Trail Outfitters is having trouble loggin...
Question 13: At Cloud Kicks, cases are being assigned a default Case Owne...
Question 14: A group of sales reps can view each other's orders on a repo...
Question 15: A salesperson complains that the Log a Call button is missin...
Question 16: Universal Containers (UC) has a private sharing model for Op...
Question 17: Ursa Major Solar wants to assist users with a guided expense...
Question 18: At Cloud Kicks, when a rep needs to seek additional support ...
Question 19: Users at Cloud Kicks want to see information that is more us...
Question 20: Marketing users at Cloud Kicks have been completing the Lead...
2 commentQuestion 21: Cloud Kicks is concerned that not everyone on the sales team...
Question 22: A Platform Administrator needs to configure an approval proc...
Question 23: A Platform Administrator for Cloud Kicks needs to ensure tha...
Question 24: Universal Containers wants to ensure that cases are routed t...
Question 25: Cloud Kicks wants to ensure that every client has support ba...
Question 26: Ursa Major Solar has its business hours set from 9:00 AM to ...
Question 27: Which two data loss considerations should a Platform Adminis...
Question 28: Universal Containers (UC) customers have provided feedback t...
Question 29: A sales manager at DreamHouse Realty wants sales users to ha...
Question 30: Cloud Kicks has three teams of customer service reps that us...
Question 31: The Cloud Kicks CFO requires any opportunity over $100,000 t...
Question 32: Northern Trail Outfitters wants to initiate expense reports ...
Question 33: Ursa Major Solar wants to roll out the Salesforce mobile app...
Question 34: A Platform Administrator at Universal Containers is asked to...
Question 35: Cloud Kicks has a custom object called Shipments. The compan...
Question 36: Cloud Kicks' management team is hoping to increase user prod...
Question 37: Sales reps at Ursa Major Solar are having difficulty managin...
Question 38: One of the sales managers at Universal Containers will be go...
Question 39: Ursa Major Solar (UMS) wants a place within Salesforce to di...
Question 40: What are three characteristics of a master-detail relationsh...
Question 41: A sales rep has a list of 300 accounts with contacts that th...
Question 42: Cloud Kicks needs to be able to show different picklist valu...
2 commentQuestion 43: Sales reps miss key fields when filling out an opportunity r...
Question 44: Management at Universal Containers would like to share dashb...
Question 45: Cloud Kicks wants a report to categorize accounts into small...
Question 46: A Platform Administrator wants to limit the kinds of reports...
Question 47: Cloud Kicks has the organization wide defaults for Opportuni...
Question 48: Cloud Kicks wants to leverage roll-up summaries on the Accou...
2 commentQuestion 49: A Platform Administrator deactivates an agent to add a new t...
Question 50: A Platform Administrator at Cloud Kicks is setting up a new ...
Question 51: A Platform Administrator has been asked to change the data t...
Question 52: A sales team is having difficulty understanding which stage ...
Question 53: A Platform Administrator is building an agent to help an eco...
Question 54: Ursa Major Solar wants to automatically notify a manager abo...
Question 55: A VP of sales needs to report on records owned by individual...
Question 56: Cloud Kicks (CK) has a new Platform Administrator who is ask...
Question 57: A new agent is being developed to help customer service reps...
Question 58: A sales manager at Cloud Kicks would like a dashboard to emp...
Question 59: A Platform Administrator is designing a prompt template for ...
Question 60: Which two actions should a Platform Administrator perform wi...
Question 61: Sales managers would like to know what could be implemented ...
Question 62: A Platform Administrator at Cloud Kicks has created a screen...
Question 63: A Platform Administrator at Cloud Kicks received a request f...
Question 64: Northern Trail Outfitters has the Case object set to private...
Question 65: A Platform Administrator at Universal Containers needs an au...
Question 66: A Platform Administrator at Cloud Kicks has a request from t...
Question 67: Users at DreamHouse Realty are only allowed to see opportuni...
Question 68: A Platform Administrator at Ursa Major Solar imported record...
Question 69: Northern Trail Outfitters uses a custom Invoice object to co...
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Question 71: A sales rep has a list of 300 accounts with contacts that th...
Question 72: A Platform Administrator is creating a new action instructio...