A Platform Administrator at Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases. How should the administrator distribute the screen flow?
Correct Answer: C
To make a Screen Flow available to users on a specific record, such as a Case, the Platform Administrator should add the Flow component to the Lightning Record Page. Using the Lightning App Builder, the admin can drag the Flow component onto the page and select the specific "Service Question" flow from the list8888.
This allows the flow to be embedded directly into the workspace where the service reps are already looking at case details9. While flows can be placed on a Home Page (Option B), that would not provide the case-specific context needed for the reps10. Page Layouts (Option A) are used for standard fields and related lists but do not natively host dynamic screen flow components11. Component Filters (Option D) are used to show or hide the flow based on certain criteria, but the distribution itself is handled by placing it on the Lightning Page12.