The correct answer is B - Ask the team for suggestions. Agile teams are self-organizing. The Scrum Master should facilitate problem-solving by enabling the team to collaboratively decide how to handle bottlenecks.
This approach respects the team's autonomy and encourages shared ownership.
From the PMI Agile Practice Guide:
"Scrum Masters facilitate team collaboration and self-organization. When problems arise, they engage the team in identifying and implementing solutions, rather than solving issues unilaterally." (PMI Agile Practice Guide, Section 4.3 - Servant Leadership and Team Empowerment) Mike Griffiths explains:
"The Scrum Master's role is to facilitate rather than direct. If a team member falls behind, the team should collectively explore options for support, ensuring accountability and transparency." (Mike Griffiths, PMI-ACP Exam Prep, Chapter 4 - Team Performance) Incorrect options:
* A undermines team autonomy and assigns tasks, which the Scrum Master should not do.
* C may help, but addressing issues privately doesn't promote transparency.
* D involves the Product Owner unnecessarily in team internal issues.