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Exam Code:CSA
Exam Name:ServiceNow Certified System Administrator
Certification Provider:ServiceNow
Free Question Number:202
Version:v2025-12-31
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Exam Question List
Question 1: If users would like to locate and assign a task to themselve...
Question 2: Which objects can you use in a Scheduled Script Execution (S...
Question 3: ServiceNow is a single-instance, multiple tenant architectur...
Question 4: Which actions would you take to edit the title on an applica...
Question 5: What is the purpose of flagging an article in a knowledge ba...
Question 6: What feature do you use to specify which users are able to a...
Question 7: When you need to orchestrate business processes across servi...
Question 8: How is a group defined in ServiceNow?...
Question 9: When looking at a long list of records, you want to quickly ...
Question 10: An application called My App has a table. MyAppTable, with t...
Question 11: Which are reasons an application could be developed on the S...
Question 12: Access Control rules may provide access security for which o...
Question 13: Which low components allow you to specify when a flow should...
Question 14: What table acts as a staging area for records imported from ...
Question 15: A user wants to create a set of filter conditions, where the...
Question 16: You have heard about a new application released by SericeNow...
Question 17: What are some of the benefits of extending an existing table...
Question 18: What does Natural Language Query allow you to do on a list?...
Question 19: A new Service Desk employee in Latin America complains that ...
Question 20: Which of the following statements describes how data is orga...
Question 21: Which path is used on the Filter Navigator to display the li...
Question 22: If you have the Impersonate role, what type of user are you ...
Question 23: Which framework can automatically populate values for the pr...
Question 24: Which one of the following statements describes the contents...
Question 25: What section on the notes tab, shows the history of the work...
Question 26: A user is complaining that they are seeing a blank page, whe...
Question 27: Where in Flow Designer can users access information about ac...
Question 28: Which feature ensures data consistency white importing data ...
Question 29: What do you need to do before you can use an Application-bas...
Question 30: What framework can be used to manage the tables and Cis asso...
Question 31: What section on a task record would you use to see the most ...
Question 32: In Flow Designer, where is the data from an action stored so...
Question 33: What is an Event in ServiceNow?...
Question 34: The testing team needs to be able to perform activities in t...
Question 35: When impersonating a user for testing purposes, what is the ...
Question 36: What is the name of the conversational bot platform that pro...
Question 37: Roles can inherit permissions from other roles. Which role i...
Question 38: Which of the following is used to initiate a flow?...
Question 39: What functionality is supported by Flow Designer?...
Question 40: In an Email Notification, which one of the following is NOT ...
Question 41: Which script can run when a record is displayed, inserted, u...
Question 42: What is the difference between UI Policy and UI Action?...
Question 43: Which icon would you double click, to expand and collapse th...
Question 44: Which one of the following statements is a recommendation fr...
Question 45: What are the three components of a filter condition?...
Question 46: What features are available in Knowledge Management, to supp...
Question 47: You are asked to create an option in the Service Catalog, wh...
Question 48: When importing spreadsheet data into ServiceNow, what is the...
Question 49: What syntax is used in a Record Producer script to access va...
Question 50: What is a schema map?
Question 51: Buttons, form links, and context menu items are all examples...
Question 52: An order for new officeequipmenthas Men placed through the S...
Question 53: Which tables are available by default in a ServiceNow instan...
Question 54: Which business requirements and process(es) should be docume...
Question 55: Which admin role is required to make changesto High Security...
Question 56: When a user reports that they are not able to see modules on...
Question 57: How are local flow variables accessed in the Flow Designer D...
Question 58: What is the role of form annotations within Table Builder?...
Question 59: Farm a form, what would you click, to modify the order of th...
Question 60: A task worker asks how they can monitor any updates occurrin...
Question 61: Exportitem table is extended from Item Table with the additi...
Question 62: Which ServiceNow capability allows you to provide knowledge ...
Question 63: Which one of the following statements describes the purpose ...
Question 64: What is the GlideForm Client-side scripting object?...
Question 65: A customer has asked for the following updates to a form: * ...
Question 66: For your implementation, the following tables. are extended ...
Question 67: A group is stored in which table?...
Question 68: What module do you use to access the reports that are availa...
Question 69: Which statement correctly describes the differences between ...
Question 70: What are the three permission requirements that must evaluat...
Question 71: Which objects are used as part of the client-side scripting ...
Question 72: Which plugin needs to be activated in order to translate the...
Question 73: What resource can you use to view details of the tables and ...
Question 74: What access does a user need to be able to import articles t...
Question 75: Which of the following statements is true when a new table i...
Question 76: A customer wants to be able to identify and track components...
Question 77: What setting allows users to view a Knowledge Base article e...
Question 78: You have been asked to create a way for users to order a new...
Question 79: A Role is defined as what?
Question 80: In what order should filter elements be specified?...
Question 81: What are examples of Core tables in the ServiceNow platform?...
Question 82: On a Business Rule, the When setting determines at what poin...
Question 83: What is a key difference between Reporting and Performance A...
Question 84: What module in the Service Catalog application does an Admin...
Question 85: Which action can be selected to apply pre-defined or custom ...
Question 86: When you set a policy that is applied to all data entered in...
Question 87: Which feature enables business process owners to organize Fl...
Question 88: On a Form header, what is the three bar icon called?...
Question 89: Which source control operation is available from BOTH Studio...
Question 90: When selecting the Target table for an import, which tables ...
Question 91: How would you distinguish between a Base Class table and a P...
Question 92: Which are states that you can make a field on a form using U...
Question 93: The Report Designer contains different section for configuri...
Question 94: Which element is used to track items not saved with a field,...
Question 95: What ServiceNow tables can Administrators define as "destina...
Question 96: When testing a catalog item, having a manager approval flows...
Question 97: Create Incident, Password Reset, and Report outage: what do ...
Question 98: The wait time for end users is based on the round-trip betwe...
Question 99: What type of field has a drop down list, from which you can ...
Question 100: On a list, what does each row show?...
Question 101: What is a Record Producer?
Question 102: What do you activate when you want to add applications or fu...
Question 103: Which best describes a field in a SeniceNow table?...
Question 104: Which tool should be used to populate commonly used fields i...
Question 105: What component of the ServiceNow infrastructure defines ever...
Question 106: Which of the following is NOT a trigger type in Flow Designe...
Question 107: What is the REST API Explorer used to do?...
Question 108: What is the primary objective of the Display Business Rule?...
Question 109: Which type of tables may be extended by other tables, but do...
Question 110: How are Workflows moved between instances?...
Question 111: What is the result of the order in which access controls are...
Question 112: What needs to be specified, when creating a Business Rule? (...
Question 113: Which one statement correctly describes Access Control rule ...
Question 114: What encryption feature is included in ServiceNow by default...
Question 115: What access does a user need to be able to import anicies to...
Question 116: Which term best describes something that is created, has wor...
Question 117: An IT user calls the service desk because they need to work ...
Question 118: Which ServiceNow capability provides assistance to help user...
Question 119: What is used frequently to move customizations from one inst...
Question 120: On a form, which type of Geld has this icon which can be cli...
Question 121: The ServiceNow platform includes which types of interfaces? ...
Question 122: IntegrationHub enables execution of third-party APIs as a pa...
Question 123: How can you visually rearrange fields within a form view in ...
Question 124: When troubleshooting and debugging notifications, where do y...
Question 125: As it relates to ServiceNow reporting, which of the followin...
Question 126: Which is the most efficient way to move large amounts of dat...
Question 127: An IT manager is responsible for the Network and Hardware as...
Question 128: What are the 6 methods available for user authentication?...
Question 129: Which one of the following is true for a table with the "All...
Question 130: A Service Catalog project will involve building 80 catalog i...
Question 131: On a form, which type of field has this icon which can be cl...
Question 132: Which interface allows users to search articles, submit requ...
Question 133: In a privately-scoped application, which methods are used fo...
Question 134: What is the platform name for the Group table?...
Question 135: Why would you build a custom app? Choose 2 answers A...
Question 136: What displays a set of records from a table?...
Question 137: What is required to link a ServiceNow application to a Git r...
Question 138: A new employee joins the IT deployment and needs to perform ...
Question 139: What contains the configuration changes made in an instance ...
Question 140: Which feature helps to define the rules to restrict the perm...
Question 141: A customer requests the following data quality measures be a...
Question 142: A REQ number in the Service Catalog represents......
Question 143: When moving a homepage or dashboard between instances, what ...
Question 144: On the Reports page, what sections allow you to see which re...
Question 145: What is the name of the table relationship, where two or mor...
Question 146: Which feature helps to automatically allocate a critical, hi...
Question 147: To apply a UI Policy to all views, which field should be set...
Question 148: A manager is complaining that they can't get the data they n...
Question 149: What is the Endpoint when configuring a REST Message?...
Question 150: Record numbers have to be manually incremented...
Question 151: What intuitive development interface guides users through th...
Question 152: Which items are valid Ul Action types in ServiceNow? Choose ...
Question 153: What are the main UI component(s) of the ServiceNow Platform...
Question 154: How would you define an Access Control, to allow a user with...
Question 155: What are the components that make up a filer condition? Choo...
Question 156: Which action enables a user to view and specify date and tim...
Question 157: Which field (or fields) is used as a unique key during impor...
Question 158: Here is the Business Rule script template: (Exhibit) This ty...
Question 159: An Administrator wants to review all the users having privil...
Question 160: You are showing your customer a new form that you have creat...
Question 161: Which server-side object provides methods for working with d...
Question 162: (Exhibit) An order from the Service Catalog has been placed....
Question 163: What defines conditions that are evaluated against users to ...
Question 164: A customer wants to use a client script to validate things o...
Question 165: Once an application is ready to share, which of the followin...
Question 166: For Administrators creating new Service Catalog items, what ...
Question 167: Which of the following is true about g_scratchpad? Choose 2 ...
Question 168: What kind of data can Import Sets use to populate tables in ...
Question 169: What is a way that you can mark a knowledge article for revi...
Question 170: As an IT employee what interface would you use, if you wante...
Question 171: Which roles are required to configure the form layout using ...
Question 172: What is the difference between a UI Policy and Data Policy?...
Question 173: In addition to the admin role, which one of the following ro...
Question 174: Which of the following concepts are associated with the Serv...
Question 175: From a related list, what would a user click for personalize...
Question 176: When using the Load Data and Transform Map process, what is ...
Question 177: When creating an application through the Guided Application ...
Question 178: Which allows the creation of a task-based record from Servic...
Question 179: What component causes a flow to run after a record has been ...
Question 180: What capability allows users to create dashboards with widge...
Question 181: What is a formatter? Select one of the following....
Question 182: On what part of the ServiceNow instance, would you find the ...
Question 183: What is the path an Administrator could take to view the ful...
Question 184: What are the three components of a filter condition?...
Question 185: Which fields can be configured in reporting to perform arith...
Question 186: Table Access Control rules are processed in the following or...
Question 187: Which technique is used to get information from a series of ...
Question 188: New records, new groups, and modified configuration Items (C...
Question 189: Which role(s) are required to impersonate a user? Choose 2 a...
Question 190: FILL IN THE BLANK _______________ is a computer program runn...
Question 191: Which components are the responsibility according to the Sha...
Question 192: Group records are stored in which table?...
Question 193: What is NOT an example of a UI Action?...
Question 194: What is the language used for scriptingin ServiceNow?...
Question 195: Your customer wants to update a notification so it is sent t...
Question 196: What is a Dictionary Override?
Question 197: Tables may have a One to Many relationships. From the Servic...
Question 198: What is the REST API Explorer used to do?...
Question 199: When using the Data Pill Picker, use which keys to dot-walk ...
Question 200: When does the Submit button appear on a form?...
Question 201: What are the steps for importing data using an import set?...
Question 202: What do you click when you have made modification to your re...