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Exam Code:CSA
Exam Name:ServiceNow Certified System Administrator
Certification Provider:ServiceNow
Free Question Number:186
Version:v2025-08-26
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Exam Question List
Question 1: What is a sys_id?
Question 2: Which best describes a field in a SeniceNow table?...
Question 3: If a user is on an Incident form and is alerted when they ch...
Question 4: What icon do you use to change the icon and color on a Favor...
Question 5: Which actions can you take to open the Context Menu on a lis...
Question 6: An IT user calls the service desk because his work needs to ...
Question 7: Which core table in the ServiceNow platform provides a serie...
Question 8: Which ServiceNow utility provides a modern interactive graph...
Question 9: Which field on every record contains a unique identifier for...
Question 10: Which one of the following statements describes the purpose ...
Question 11: Which ServiceNow resource can be used as a blueprint to map ...
Question 12: Which of the following are a type of client scripts supporte...
Question 13: What is the name of the table relationship, where two or mor...
Question 14: What are two ways to generate an Event? (Choose two.)...
Question 15: To apply a UI Policy to all views, which field should be set...
Question 16: How do you make a list filter available to everyone?...
Question 17: Which configuration allows you to use a script to coalesce d...
Question 18: When using the Performance Analytics application in the Now ...
Question 19: Which one of the following is an accurate list of changes th...
Question 20: What are advantages of using spokes for integrations? Choose...
Question 21: When searching using the App Navigator search field, what ca...
Question 22: Which one of the following modules can be used to view field...
Question 23: What are the three key tables in an enterprise CMDB? Choose ...
Question 24: On a filter condition, there is an element, which is based o...
Question 25: Which are valid Service Now User Authentication Methods? (Ch...
Question 26: What is specified in an Access Control rule?...
Question 27: When importing spreadsheet data into ServiceNow, in which st...
Question 28: What types of entities can receive task assignments, in Serv...
Question 29: Knowledge articles within a knowledge base are grouped by ca...
Question 30: On a list, what does each row show?...
Question 31: What is a quick way to create a report from a list view?...
Question 32: What is the primary application used to load data into Servi...
Question 33: You are looking at a list of Active incidents. You want to e...
Question 34: When working on a task, which field do you use to share know...
Question 35: Which field (or fields) is used as a unique key during impor...
Question 36: On a form header, what icon would you click to access Templa...
Question 37: If you have the Impersonate role, what type of user are you ...
Question 38: What function do you use to add buttons, links, and context ...
Question 39: When creating a new notification, what must you define? Choo...
Question 40: What is the difference between a UI Policy and Data Policy?...
Question 41: Configuration will not affect what others see on their forms...
Question 42: Which plugin needs to be activated in order to translate the...
Question 43: A knowledge article must be which of the following states to...
Question 44: Which module would you use to customize your instances banne...
Question 45: An IT user calls the service desk because they need to work ...
Question 46: Access Control rules may provide access security for which o...
Question 47: Which storefront is a single location for accessing pre-buil...
Question 48: When looking at a long list of records, you want to quickly ...
Question 49: A customer requests the following data quality measures be a...
Question 50: When using the Load Data and Transform Map process, what is ...
Question 51: What section on a task record is used to see the most recent...
Question 52: Which application is used to change the number format per ta...
Question 53: What would you do, on a list, if you wanted to show the reco...
Question 54: What do you activate when you want to add applications or fu...
Question 55: When an administrator sets a policy that is applied to all d...
Question 56: Which module is used as the first step for importing data?...
Question 57: 'Your customer has a Human Resources knowledge base, which i...
Question 58: Which one statement correctly describes Access Control rule ...
Question 59: Which type of scripts run in the browser?...
Question 60: What attributes can you manage, using System Properties >...
Question 61: Which SericeNow utility gives a Service Desk agent the abili...
Question 62: Which action enables a user to view and specify date and tim...
Question 63: After finishing your work on High Security Settings, what is...
Question 64: Which one of these applications is available to all users?...
Question 65: Which tab on the knowledge base record, would you use to ide...
Question 66: On what part of the ServiceNow instance, would you find the ...
Question 67: What table acts as a staging area for records imported from ...
Question 68: What displays a set of records from a table?...
Question 69: Which system property is added and set to true in order to s...
Question 70: What is the primary purpose of Form Builder in the Now Platf...
Question 71: What process allows users to create, categorize, review appr...
Question 72: When does the Submit button appear on a form?...
Question 73: When a user reports that they are not able to see modules on...
Question 74: A User is stored in which table?...
Question 75: Which type of tables may be extended by other tables, but do...
Question 76: What is the difference between a Ul Policy and Data Policy?...
Question 77: Which type of interface enables you to display multiple perf...
Question 78: What action will allow you to personalize layouts of columns...
Question 79: When using the Load Data and Transform Map process, what is ...
Question 80: What is a no-code approach to control the mandatory or read-...
Question 81: Which one of the following statements describes the contents...
Question 82: Which is the base table of the configuration management data...
Question 83: On the Form header, which icon do you use to access form tem...
Question 84: What is the master table that contains a record for each tab...
Question 85: What is the path an Administrator could take to view the ful...
Question 86: When you set a policy that is applied to all data entered in...
Question 87: What are the four knowledge workflows available in the Servi...
Question 88: What contains the configuration changes made in an instance ...
Question 89: When using the Data Pill Picker, use which keys to dot-walk ...
Question 90: Which of the following is used to initiate a flow?...
Question 91: What are the main UI component(s) of the ServiceNow Platform...
Question 92: What is a schema map?
Question 93: A Service Catalog may include which of the following compone...
Question 94: The customer has asked that your change the default layout o...
Question 95: What kind of data can Import Sets use to populate tables in ...
Question 96: The Employee On-boarding team has asked for a way for manage...
Question 97: Which of the following steps can be used to import new data ...
Question 98: Which type of scripts nun in the browser?...
Question 99: Which are states that you can make a field on a form using U...
Question 100: A role is recorded in which table?...
Question 101: Which feature enables business process owners to organize Fl...
Question 102: What feature do you use to specify which users are able to a...
Question 103: As it relates to ServiceNow reporting, which of the followin...
Question 104: How would you navigate to the Schema map for a table?...
Question 105: Access controls are evaluated in this order: 1. Match object...
Question 106: Which action enables personalization in a form for the admin...
Question 107: On a Business Rule, the When setting determines at what poin...
Question 108: What policies are applied to all data entered into the platf...
Question 109: You are showing your customer a new form that you have creat...
Question 110: Your company is giving all first line workers a special T-sh...
Question 111: Which feature helps to define the rules to restrict the perm...
Question 112: When creating a global custom table named "abc", what is the...
Question 113: What role enables someone to authorize a request, with no ot...
Question 114: A task worker asks how they can monitor any updates occurrin...
Question 115: A group is stored in which table?...
Question 116: You are asked to create an option in the Service Catalog, wh...
Question 117: What feature can track the amount of time that a task has be...
Question 118: What is generated from the Service Catalog once a user place...
Question 119: (Exhibit) An order from the Service Catalog has been placed....
Question 120: If users would like to locate and assign a task to themselve...
Question 121: ServiceNow contains over 25 different report types. What are...
Question 122: What do you click when you have made modification to your re...
Question 123: When designing a flow, how do you reference data from a reco...
Question 124: A manager is complaining that they can't get the data they n...
Question 125: What is the primary objective of the Display Business Rule?...
Question 126: The ServiceNow platform includes which types of interfaces? ...
Question 127: What controls the publishing and retiring process for knowle...
Question 128: After you create a new table, what is the best practice rega...
Question 129: What access does a user need to be able to import anicies to...
Question 130: When building an extended table from a base table, which fie...
Question 131: A manager wants to view a snapshot of month-end Sales perfor...
Question 132: What refers to an application or system that accesses a remo...
Question 133: A colleague wants to rearrange the columns on their My Work ...
Question 134: What are the three permission requirements that must evaluat...
Question 135: Tables are made up of which of the following?...
Question 136: What is a key difference between Reporting and Performance A...
Question 137: Roles can inherit permissions from other roles. Which role i...
Question 138: What type of field has a drop down list, from which you can ...
Question 139: Where can Admins check which release is running on an Servic...
Question 140: A customer wants to be able to identify and track components...
Question 141: ServiceNow is a single-instance, multiple tenant architectur...
Question 142: When importing spreadsheet data into ServiceNow, what is the...
Question 143: Group records are stored in which table?...
Question 144: The display sequence is controlled in a Service Catalog Item...
Question 145: When a custom table is created, which access control rules a...
Question 146: In what order should filter elements be specified?...
Question 147: What is a way that you can mark a knowledge article for revi...
Question 148: On a Form header, what is the three bar icon called?...
Question 149: What component causes a flow to run after a record has been ...
Question 150: Which actions would you take to edit the title on an applica...
Question 151: What Service Catalog feature do you use to organize items in...
Question 152: Which of the following statements is true when a new table i...
Question 153: The ServiceNow Virtual Agent provides assistance within a me...
Question 154: What are examples of Ul Actions, relating to Lists? Choose 4...
Question 155: When creating a new notification, what must you define? Choo...
Question 156: A department manager asks an analyst to build some reports. ...
Question 157: What access does a user need to be able to import articles t...
Question 158: What is used to determine user access to knowledge bases or ...
Question 159: What are the components that make up a filer condition? Choo...
Question 160: A form displays information about one record at the top, for...
Question 161: Which ServiceNow capability provides assistance to help user...
Question 162: What are the three components of a filter condition?...
Question 163: A user is complaining that they are seeing a blank page, whe...
Question 164: While testing a Catalog Item for ordering an expensive compu...
Question 165: How are Workflows moved between instances?...
Question 166: Which term best describes something that is created, has wor...
Question 167: A Role is defined as what?
Question 168: Which testing framework is used to test ServerNew Applicatio...
Question 169: Which icon would you double click, to expand and collapse th...
Question 170: The ServiceNow platform supports a wide variety of plus-and-...
Question 171: Buttons, form links, and context menu items are all examples...
Question 172: Which one of the following statements best describes the pur...
Question 173: What is the difference between UI Policy and UI Action?...
Question 174: Each knowledge bases can have unique lifecycle workflows, us...
Question 175: An IT manager is responsible for the Network and Hardware as...
Question 176: What are the two pathways to view feedback left on a publish...
Question 177: On Access Control Definitions, what are ways you can set the...
Question 178: While showing a customer their incident form, they ask to ch...
Question 179: What icon do you use to change the boon and color on a Favor...
Question 180: What is a formatter? Select one of the following....
Question 181: How can administrators utilize the same content for differen...
Question 182: What are the 5 provided Roles by ServiceNow?...
Question 183: What feature allows, you to limit who is able to contribute ...
Question 184: Which fields can be configured in reporting to perform arith...
Question 185: Which tables are children of the Task table and come with th...
Question 186: Where do you navigate to add a list of Incidents created by ...