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| Exam Code: | CSA |
| Exam Name: | ServiceNow Certified System Administrator |
| Certification Provider: | ServiceNow |
| Free Question Number: | 185 |
| Version: | v2024-06-14 |
| Rating: | |
| # of views: | 2329 |
| # of Questions views: | 121036 |
| Go To CSA Questions | |
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- Exam Question List
- Question 1: What is a sys_id?
- Question 2: Which role(s) are required to impersonate a user? Choose 2 a...
- Question 3: Which tab on the knowledge base record, would you use to ide...
- Question 4: How are Workflows moved between instances?...
- Question 5: What are two ways to generate an Event? (Choose two.)...
- Question 6: A Role is defined as what?
- 1 commentQuestion 7: Which module would you use to customize your instances banne...
- Question 8: When you set a policy that is applied to all data entered in...
- Question 9: Which one of the following is NOT a type of Visual Task Boar...
- Question 10: Which section of the ServiceNow UI allows you to perform a g...
- Question 11: Where in Flow Designer can users access information about ac...
- Question 12: Which are states that you can make a field on a form using U...
- Question 13: What does ServiceNow recommend as a best practice regarding ...
- Question 14: What framework can be used to manage the tables and Cis asso...
- Question 15: A Service Catalog may include which of the following compone...
- Question 16: How are local flow variables accessed in the Flow Designer D...
- Question 17: On what part of the ServiceNow instance, would you find the ...
- Question 18: As an IT employee what interface would you use, if you wante...
- Question 19: What types of entities can receive task assignments, in Serv...
- 1 commentQuestion 20: What are the steps to retrieve an Update Set?...
- Question 21: What is a quick way to create a report from a list view?...
- Question 22: Which system property is added and set to true in order to s...
- Question 23: On a Business Rule, the When setting determines at what poin...
- Question 24: Which term refers to application menus and modules which you...
- Question 25: Which core table in the ServiceNow platform provides a serie...
- Question 26: When would you use the following steps? 1, Homepage Admin &g...
- Question 27: Which plugin needs to be activated in order to translate the...
- Question 28: What tool is used to import data from various data sources, ...
- Question 29: In what order should filter elements be specified?...
- Question 30: Group records are stored in which table?...
- Question 31: What action will allow you to personalize layouts of columns...
- Question 32: From the User menu, which actions can a user select? (Choose...
- Question 33: What is the purpose of a Related List?...
- Question 34: You are showing your customer a new form that you have creat...
- 1 commentQuestion 35: On a filter condition, which component is always a choice li...
- Question 36: What are the main UI component(s) of the ServiceNow Platform...
- Question 37: How would you describe the relationship between the incident...
- Question 38: After finishing your work on High Security Settings, what is...
- Question 39: Access Control rules may be defined with which of the follow...
- Question 40: A customer requests the following data quality measures be a...
- Question 41: Business Rules are used to enforce mandatory data on a form....
- Question 42: What information does the System Dictionary contain?...
- Question 43: While showing a customer their incident form, they ask to ch...
- Question 44: What access does a user need to be able to import anicies to...
- Question 45: Record numbers have to be manually incremented...
- Question 46: If a knowledge base has no access details specified, what us...
- Question 47: What are the steps for applying an update set to an instance...
- 1 commentQuestion 48: What module do you use to access the reports that are availa...
- 1 commentQuestion 49: On the Reports page, what sections allow you to see which re...
- 1 commentQuestion 50: If users would like to locate and assign a task to themselve...
- 1 commentQuestion 51: When importing spreadsheet data into ServiceNow, in which st...
- Question 52: Which of the following are a type of client scripts supporte...
- Question 53: While on an Incident record, how would you add a Tag for "Sp...
- 1 commentQuestion 54: Which ServiceNow utility provides a modern interactive graph...
- Question 55: What are three security modules often used by the System Adm...
- Question 56: FILL IN THE BLANK _______________ is a computer program runn...
- 2 commentQuestion 57: Which framework can automatically populate values for the pr...
- 1 commentQuestion 58: Which testing framework is used to test ServerNew Applicatio...
- 2 commentQuestion 59: Which one of the following statements is true?...
- 1 commentQuestion 60: A new service catalog item is being developed, but should on...
- 2 commentQuestion 61: What are the components that make up a filer condition? Choo...
- Question 62: When selecting the Target table for an import, which tables ...
- Question 63: On Access Control Definitions, what are ways you can set the...
- Question 64: Which action enables personalization in a form for the admin...
- Question 65: Which type of ServiceNow script runs on the web browser?...
- Question 66: What resource can you use to view details of the tables and ...
- 1 commentQuestion 67: When impersonating a user for testing purposes, what is the ...
- 1 commentQuestion 68: An administrator creates "customer_table_admin" and "custome...
- Question 69: Which statement is true about business rules?...
- Question 70: What are the 6 methods available for user authentication?...
- Question 71: Which ServiceNow capability provides assistance to help user...
- Question 72: Roles can inherit permissions from other roles. Which role i...
- 1 commentQuestion 73: Which of the following protects applications by identifying ...
- Question 74: Which tool is used to have conversations with logged-in user...
- 1 commentQuestion 75: What Service Catalog feature do you use to organize items in...
- Question 76: What features are available in Knowledge Management, to supp...
- Question 77: A customer wants to be able to identify and track components...
- Question 78: What is the difference between a Ul Policy and Data Policy?...
- Question 79: What do you activate when you want to add applications or fu...
- Question 80: What instance resource allows you to access guided tours, in...
- Question 81: When using the Data Pill Picker, use which keys to dot-walk ...
- Question 82: Which modules can you use to create a new table? Choose 2 an...
- Question 83: Which tool is used for creating dependencies between configu...
- Question 84: What icon do you use to change the boon and color on a Favor...
- Question 85: What are the three components of a filter condition?...
- Question 86: ServiceNow contains a resource which provides the following:...
- Question 87: UI Policy can make fields read-only, mandatory, or hidden....
- Question 88: What is the language used for scriptingin ServiceNow?...
- Question 89: What is a no-code approach to control the mandatory or read-...
- Question 90: Access Control rules may provide access security for which o...
- Question 91: Which admin role is required to make changes to High Securit...
- Question 92: While testing a Catalog Item for ordering an expensive compu...
- Question 93: You have been asked to configure a form so an employee could...
- Question 94: What are the benefits of building flows using Flow Designer?...
- Question 95: On a Form header, what is the three bar icon called?...
- Question 96: Which type of tables may be extended by other tables, but do...
- Question 97: Which application is used primarily to load data into Servic...
- Question 98: Which one of the following statements best describes the pur...
- Question 99: Which field (or fields) is used as a unique key during impor...
- Question 100: What process allows users to create, categorize, review appr...
- Question 101: What type of field has a drop down list, from which you can ...
- Question 102: Where would you go in ServiceNow to order services and produ...
- Question 103: For your implementation, the following tables. are extended ...
- Question 104: Which module is used as the first step for importing data?...
- Question 105: A User is stored in which table?...
- Question 106: When building an extended table from a base table, which fie...
- Question 107: What function do you use to add buttons, links, and context ...
- Question 108: A Service Catalog project will involve building 80 catalog i...
- 2 commentQuestion 109: To apply a UI Policy to all views, which field should be set...
- Question 110: How is a group defined in ServiceNow?...
- Question 111: What section on the notes tab, shows the history of the work...
- 1 commentQuestion 112: An IT user calls the service desk because they need to work ...
- 1 commentQuestion 113: The Report Designer contains different sections for configur...
- Question 114: What are the two aspects to LDAP Integration?...
- Question 115: Configuration will not affect what others see on their forms...
- Question 116: When importing spreadsheet data into ServiceNow, what is the...
- Question 117: The baseline Service Catalog homepage contains links to whic...
- Question 118: A department manager asks an analyst to build some reports. ...
- Question 119: While showing a customer their incident form, they ask to ch...
- 1 commentQuestion 120: What is the purpose of flagging an article in a knowledge ba...
- Question 121: Security rules are defined to restrict the permission of use...
- Question 122: Which feature helps to automatically allocate a critical, hi...
- Question 123: What are the four knowledge workflows available in the Servi...
- Question 124: A form displays information about one record at the top, for...
- Question 125: What is the name of the conversational bot platform that pro...
- Question 126: What section on a task record would you use to see the most ...
- Question 127: Which tables are children of the Task table and come with th...
- Question 128: Which of the following are not included in an Update Set, by...
- Question 129: New records, new groups, and modified configuration Items (C...
- Question 130: Which of the following can be customized through the Basic C...
- Question 131: What needs to be specified, when creating a Business Rule? (...
- 1 commentQuestion 132: The customer has asked that your change the default layout o...
- Question 133: 'Your customer has a Human Resources knowledge base, which i...
- Question 134: In Flow Designer, where is the data from an action stored so...
- Question 135: What type of query allows you to filter list data using norm...
- Question 136: After you create a new table, what is the best practice rega...
- Question 137: Which of the following is used to categorize, flag, and loca...
- Question 138: You are asked to create an option in the Service Catalog, wh...
- Question 139: What is the master table that contains a record for each tab...
- 1 commentQuestion 140: What do you need to do before you can use an Application-bas...
- Question 141: A user is complaining that they are seeing a blank page, whe...
- Question 142: A customer wants to use a client script to validate things o...
- 1 commentQuestion 143: What ServiceNow tables can Administrators define as "destina...
- 1 commentQuestion 144: What setting allows users to view a Knowledge Base article e...
- Question 145: What is the difference between UI Policy and UI Action?...
- Question 146: Which is the base table of the configuration management data...
- Question 147: A group is stored in which table?...
- Question 148: Table Access Control rules are processed in the following or...
- Question 149: What is the name of the string that display filter criteria?...
- Question 150: On a form, which type of Geld has this icon which can be cli...
- Question 151: What icon do you use to change the label on a Favorite?...
- Question 152: What are advantages of using Flow Designer? (Choose three.)...
- Question 153: As administrator, what must you do to access feature of High...
- Question 154: Reports can be created from which different places in the pl...
- Question 155: If a user is on an Incident form and is alerted when they ch...
- Question 156: On a filter condition, there is an element, which is based o...
- Question 157: What defines conditions that are evaluated against users to ...
- Question 158: IntegrationHub enables execution of third-party APIs as a pa...
- Question 159: Where can Admins check which release is running on an Servic...
- Question 160: As it relates to ServiceNow reporting, which of the followin...
- 1 commentQuestion 161: When searching using the App Navigator search field, what ca...
- Question 162: How would you navigate to the Schema map for a table?...
- Question 163: Which are valid Service Now User Authentication Methods? (Ch...
- Question 164: ServiceNow uses what term to describe all the data saved wit...
- Question 165: Which element is used to track items not saved with a field,...
- 1 commentQuestion 166: What ServiceNow feature can be triggered by events, and is u...
- Question 167: ServiceNow contains over 25 different report types. What are...
- Question 168: When using Flow Designer what is the Flow Execution initiate...
- Question 169: A manager wants to view a snapshot of month-end Sales perfor...
- Question 170: What are the 5 provided Roles by ServiceNow?...
- Question 171: How would you define an Access Control, to allow a user with...
- Question 172: What is the function of user impersonation?...
- Question 173: On the knowledge base record, which tab would you use to def...
- Question 174: An order for new office equipment has Men placed through the...
- Question 175: What feature allows, you to limit who is able to contribute ...
- Question 176: Which one of the following is an accurate list of changes th...
- Question 177: When using the Load Data and Transform Map process, what is ...
- Question 178: What contains the configuration changes made in an instance ...
- Question 179: Which one of the following statements describes the purpose ...
- 1 commentQuestion 180: Which SericeNow utility gives a Service Desk agent the abili...
- Question 181: Access Control rules are applied to a specific table, like t...
- Question 182: Which statement correctly describes the differences between ...
- 1 commentQuestion 183: Tables may have a One to Many relationships. From the Servic...
- Question 184: You have heard about a new application released by SericeNow...
- Question 185: On the Form header, which icon do you use to access form tem...
Recent Comments (The most recent comments are at the top.)
No.# Correct answer is
B. One Request can have many Requested Items
D. One Requested Item can have many Approvals
E. One Requested Item can have many Catalog Tasks
No.# Coorect answer is
A. Names of Applications and Modules
C. Favorites
E. Names of Modules
F. History Records
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No.# e is right
No.# b is right
No.# e data rt toption
No.# b is the right one
Best exam answers for the CSA certification exam. freecram is amazing. I scored 94% in the exam with the help of their sample questions.
No.# Correct Answer is D.
No.# Correct Answer is A.
No.# Correct Answer is A.
No.# Correct Answer is A.
No.# Correct Answers are A & E.
Here's why:
A. Their user account does not have itil role
In ServiceNow, the ITIL role is required for users to have access to task records, such as incidents, changes, problems, and other service management records. If the user does not have the ITIL role, they would not have access to these records, and they would likely only see the Self Service portal when they log in, which is intended for general users without advanced permissions.
E. Their user account does not belong to any groups, which contain the itil role
Roles in ServiceNow can be assigned to groups rather than individual users. If the user is not assigned to a group that has the ITIL role, they would not be able to access task records. This situation might also result in the user only seeing Self Service on their homepage.
No.# Correct Answer is C.
No.# Correct Answer is A. Access Control Rules
Here's why:
Access Control Rules specifically control who can access what data or files, within or across scopes.
They’re evaluated every time someone tries to read, write, create, or delete data.
Meanwhile:
Application Scope is more about application-level isolation, like preventing another app from modifying your scripts or tables unless granted access.
So, to summarize:
D (Application Scope) helps protect the application itself from interference.
A (Access Control Rules) protect the data and files within the app.
No.# Correct Answer is C.
No.# Correct Answer is A B E
No.# Correct Answer is A
No.# Correct Answer is A