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What access does a user need to be able to import anicies to a knowledge base?
Correct Answer: C
Toimport articles into a Knowledge Base (KB)in ServiceNow, a user must have the"sn_knowledge_import" role. This role grants permission tobulk import knowledge articlesfrom sources like spreadsheets, text files, or external databases. sn_knowledge_import-Required toimportarticles into a KB. sn_knowledge_contribute-Allows users towrite and edit articlesbutnot importthem. sn_knowledge_admin- Grantsfull admin controlover KB settings. A). Can contribute "Can Contribute" grants permission towrite/editarticles butnot import them. B). sn_knowledge_contribute This role only allowscreating and modifyingarticles. It doesnotgrant import access. D). Can import No such role or permission exists in ServiceNow. Reference:ServiceNow CSA Documentation - Knowledge Management Roles & Permissions ServiceNow Product Documentation - Importing Knowledge Articles(https://docs.servicenow.com)