Valid ITIL-4-Foundation Dumps shared by ExamDiscuss.com for Helping Passing ITIL-4-Foundation Exam! ExamDiscuss.com now offer the newest ITIL-4-Foundation exam dumps, the ExamDiscuss.com ITIL-4-Foundation exam questions have been updated and answers have been corrected get the newest ExamDiscuss.com ITIL-4-Foundation dumps with Test Engine here:

Access ITIL-4-Foundation Dumps Premium Version
(544 Q&As Dumps, 35%OFF Special Discount Code: freecram)

Online Access Free ITIL-4-Foundation Exam Questions

Exam Code:ITIL-4-Foundation
Exam Name:ITIL 4 Foundation Exam
Certification Provider:ITIL
Free Question Number:266
Version:v2024-03-04
Rating:
# of views:2075
# of Questions views:128719
Go To ITIL-4-Foundation Questions

Recent Comments (The most recent comments are at the top.)

Stanford - Jul 10, 2025

The ITIL-4-Foundation exam dumps in freecram are quite well and i passed my exam on 12/8/2018. Wonderful!

Agnes - May 13, 2025

Successfully completed ITIL-4-Foundation exam! Thanks for perfect material! Still valid!

Ja - Nov 02, 2024

No.# D is correct

Approaches to continual improvement include, for example:
Lean methods for providing perspectives on the elimination of waste
Agile methods for focusing on making improvements incrementally at a cadence
DevOps methods for working holistically and ensuring that improvements are not only designed well but applied effectively

Kimi Raikonnen - Oct 23, 2024

No.# Correct Answer is C

Kimi Raikonnen - Oct 23, 2024

No.# correct Answer is A

Kimi Raikonnen - Oct 23, 2024

No.# Correct answer is B

Kimi Raikonnen - Oct 23, 2024

No.# Correct Answer is D

Kimi Raikonnen - Oct 22, 2024

No.# Correctr Answer is D : C. Assessment results

Kimi Raikonnen - Oct 20, 2024

No.# Correct Answer is C

Luther - Aug 28, 2024

I just want to inform you the exam result is that i passed it with 92% marks. Thanks for all the team!

Marcia - Aug 23, 2024

I bought the exam software by freecram. ITIL-4-Foundation exam was 10 times easier than it was last time. Thank you so much freecram for getting me a good score. Highly recommended.

Lewis - Aug 12, 2024

The ITIL-4-Foundation study guide with high-quality is very nice, i feel that i learn a lot since i own it.

Ivan - Jun 28, 2024

Passed my ITIL-4-Foundation exam this morning! I am so satisfied with the result for i thought that i might try the second time. Thank you for your useful ITIL-4-Foundation exam file!

Evan - Jun 14, 2024

Got your ITIL ITIL-4-Foundation dumps newest version.
I am eternally grateful.

Liz - Jun 14, 2024

After just two weeks of exhausting study routine, I became sure that I have learned adequate material to pass my ITIL-4-Foundation certification and eventually I cleared out of exam. freecram is helpful!

Babandeep Singh  - Mar 27, 2024

No.# I think it is A

Les - Mar 18, 2024

I will continue using your site for other exams for i have passed the ITIL-4-Foundation exam today with your exam materials. Very helpful and effective!

Mohammed Rizal Bin Mohd Salleh - Mar 17, 2024

No.# answer is AAAA! Be careful guys.

Mohammed Rizal Bin Mohd Salleh - Mar 17, 2024

No.# Correct answer is SLA.

Mohammed Rizal Bin Mohd Salleh - Mar 17, 2024

No.# Correct obvious answer is B!

LEAVE A REPLY

Your email address will not be published. Required fields are marked *

Other Version
1342 viewsITIL.ITIL-4-Foundation.v2025-01-10.q266
3307 viewsITIL.ITIL-4-Foundation.v2023-05-31.q190
3034 viewsITIL.ITIL-4-Foundation.v2023-01-23.q169
4596 viewsITIL.ITIL-4-Foundation.v2022-07-18.q156
8677 viewsITIL.ITIL-4-Foundation.v2022-05-28.q196
6222 viewsITIL.ITIL-4-Foundation.v2022-03-15.q150
11046 viewsITIL.ITIL-4-Foundation.v2021-07-29.q131
4828 viewsITIL.ITIL-4-Foundation.v2021-06-19.q129
5854 viewsITIL.ITIL-4-Foundation.v2021-05-16.q131
5678 viewsITIL.ITIL-4-Foundation.v2021-03-28.q125
6586 viewsITIL.ITIL-4-Foundation.v2020-06-10.q78
5366 viewsITIL.ITIL-4-Foundation.v2020-05-08.q35
Exam Question List
Question 1: What is the difference between the 'incident management" and...
Question 2: Which describes outcomes?
Question 3: Which will NOT be handled as a service request?...
Question 4: Which statement about the known error database (KEDB) is COR...
Question 5: Which statement about 'continual improvement' is CORRECT?...
Question 6: Which value chain activity communicates the current status o...
Question 7: Which of the following is the MOST important 'or effective i...
Question 8: Which is described by the 'organizations and people' dimensi...
Question 9: Which statement about a service value stream is CORRECT?...
Question 10: What is the effect of increased automation on the 'service d...
Question 11: Which practice provides a single point of contact for users?...
Question 12: What is defined as a change of state that has significance f...
Question 13: Which facilitates outcomes that customers want to achieve?...
Question 14: What is the definition of warranty?...
Question 15: Which is a key consideration for the guiding principle 'keep...
Question 16: What do customer perceptions and business outcomes help to d...
Question 17: Which practice has a purpose that includes ensuring that ris...
Question 18: Which ITIL concept helps an organization to make good decisi...
Question 19: What describes how components and activities work together t...
2 commentQuestion 20: What can help to reduce resistance to a planned improvement ...
Question 21: Which is the MOST important stakeholder group that a service...
Question 22: Which practice recommends that organizations develop compete...
Question 23: Which practice is most likely to benefit from the use of cha...
Question 24: Which is the correct combination of items that makes up an I...
Question 25: What is an incident?
Question 26: Which of the following can be used to access service desks?...
Question 27: What is the starting point for optimization?...
Question 28: What is a set of specialized organizational capabilities for...
1 commentQuestion 29: Which value chain activity ensures that service components m...
Question 30: Which statement about outcomes is CORRECT?...
Question 31: Which of the following statements about 'outcomes' is TRUE?...
Question 32: Which is handled as a service request?...
Question 33: What MAIN factors are considered to assess the priority of a...
Question 34: Which practice has a purpose that includes managing risks to...
Question 35: What is a change schedule used for?...
Question 36: Which practice's purpose includes creating closer more colla...
Question 37: What is a means of enabling value co-creation by facilitatin...
Question 38: What is the reason for using a balanced bundle of service me...
Question 39: Which processes are responsible for the regular review of un...
Question 40: What is the definition of service management?...
1 commentQuestion 41: Why should some service requests be fulfilled with no additi...
Question 42: Which practice makes new services available for use?...
Question 43: What is the CORRECT definition of service management?...
Question 44: Identify the missing word in the following sentence. A servi...
Question 45: A good way to apply the ITIL guiding principle 'keep it simp...
Question 46: Identify the missing words in the following sentence. The pu...
Question 47: Which is part of the 'focus on value' guiding principle?...
Question 48: What three elements make up the Service Portfolio?...
Question 49: What describes the steps needed to create and deliver a spec...
Question 50: Which practice has a purpose that includes restoring normal ...
Question 51: Which is an example o' a service request?...
Question 52: Which of the four dimensions include, the knowledge bases ne...
Question 53: Which service catalogue view is considered beneficial when c...
Question 54: Which statement about change authorities is CORRECT?...
Question 55: What does 'change enablement' PRIMARILY focus on?...
Question 56: Which is NOT a component of the service value system?...
Question 57: What is a definition of a service improvement plan (SIP)?...
Question 58: What must always be done before an activity is automated?...
Question 59: Which practice performs reviews to ensure that services cont...
Question 60: Which step of the 'continual improvement model' defines meas...
Question 61: Why should incidents be prioritized?...
Question 62: Which role approves the cost of services?...
Question 63: Which ITIL practice has a purpose that includes reducing the...
Question 64: What is a problem?
Question 65: Which of the four dimensions' focuses on roles responsibilit...
Question 66: Which statement about emergency changes is CORRECT?...
Question 67: When using the 'continual improvement model, which informati...
Question 68: Which is the addition, modification or removal of anything t...
Question 69: What is required by all service desk staff?...
Question 70: Which is the BEST example of a standard change?...
Question 71: Which practice balance management of risk with maximizing th...
Question 72: What is the purpose of the 'deployment management' practice?...
Question 73: What should all 'continual improvement' decisions be based o...
Question 74: Which of the following statements about change authorization...
Question 75: Which statement about outcomes is CORRECT?...
Question 76: Which is a low risk change that has been pre-approved so tha...
Question 77: Which statement about service desks is CORRECT?...
Question 78: Which practice uses technologies such as intelligent telepho...
Question 79: Which of the following terms is more suitable to describe th...
Question 80: Identify the missing word in the following sentence. The pur...
Question 81: Which is a description of service provision?...
Question 82: What is defined as an unplanned interruption or reduction in...
Question 83: Which of the following is a necessity to a successful servic...
Question 84: Which is NOT a component of the service value system?...
Question 85: Which of the following is NOT recommended by the guiding pri...
Question 86: Identify the missing word in the following sentence. A custo...
Question 87: An organization asks a stakeholder to review a planned chang...
Question 88: Which guiding principle helps an organization to understand ...
Question 89: Which dimension of service management includes consideration...
Question 90: What impact does automation have on a service desk?...
Question 91: Which practice uses techniques such as SWOT analysis, balanc...
Question 92: What are guiding principles?
2 commentQuestion 93: When using the ITIL continual improvement model, which infor...
Question 94: Which principle concentrates on service consumers?...
Question 95: Which directly assists with the diagnosis and resolution of ...
Question 96: What can be described as an operating model for the creation...
Question 97: Which statement about the 'incident management' practice is ...
Question 98: What is a definition of a problem?...
Question 99: What is a user?
Question 100: Which is a purpose of release management?...
Question 101: Which TWO statements about the 'service request management' ...
Question 102: Arrange the following steps of software lifecycle in correct...
Question 103: Which guiding principle helps to ensure that each improvemen...
Question 104: What aspect of 'service level management' asks service consu...
Question 105: Which practice has a purpose that involves creating closer, ...
Question 106: When planning 'continual improvement', which approach for as...
Question 107: Identify the missing word in the following sentence. The pur...
Question 108: Which practice would be MOST involved in assessing the risk ...
Question 109: Which is included in the purpose of the 'improve' value chai...
Question 110: Which guiding principle is PRIMARILY concerned with end-to-e...
Question 111: How should an organization include third-party suppliers in ...
Question 112: Which is CORRECT about change authorization?...
Question 113: Identify the missing words in the following sentence. The ma...
Question 114: Which statement about the 'change enablement' practice is CO...
Question 115: Which is a key element of the 'think and work holistically' ...
Question 116: Which practice has a purpose to support the quality of the s...
Question 117: Identity the missing word in the following sentence The purp...
Question 118: What is a recommendation of the 'focus on value' guiding pri...
Question 119: How does customer engagement contribute to the 'service leve...
Question 120: Which statement about costs is CORRECT?...
Question 121: Which guiding principle focuses on reducing costs and human ...
Question 122: What should be used to set user expectations for request ful...
Question 123: Which practice nurtures links with stakeholders at strategic...
Question 124: Which practice ensures that accurate and reliable informatio...
Question 125: What is the difference between the 'incident management' and...
Question 126: Which are elements of the service value system?...
Question 127: Which of these should be logged and managed as a problem?...
Question 128: Which statement about value streams is CORRECT?...
Question 129: What does the 'service request management' practice depend o...
Question 130: Which statement about service relationship management is COR...
Question 131: Which service transition process provides guidance about con...
Question 132: Which is included in the purpose of the 'service level manag...
Question 133: What is defined as any component that needs to be managed in...
Question 134: What is an event?
1 commentQuestion 135: Which is included in the purpose of the 'design and transiti...
Question 136: Which is NOT a key focus of the 'information and technology'...
Question 137: What is a cause, or potential cause, of one or more incident...
Question 138: Which is a result of applying the guiding principle 'progres...
Question 139: How are target resolution times used in the 'incident manage...
1 commentQuestion 140: How is a continual improvement register used?...
Question 141: How does a service consumer contribute to the reduction of d...
Question 142: When should a workaround be created?...
Question 143: Which guiding principle considers how the steps of a process...
Question 144: Which is an example of a business related measurement?...
Question 145: What is recommended by the guiding principle 'progress itera...
Question 146: Which of these activities is carried out as part of 'problem...
Question 147: Which should be handled by 'service request management'?...
Question 148: Identify the missing word in the following sentence. Sponsor...
Question 149: What includes governance as a component?...
Question 150: What are the three phases of 'problem management'?...
Question 151: How does information about problems and known errors contrib...
Question 152: What defines the requirements for a service and takes respon...
Question 153: Which is a purpose of the 'relationship management' practice...
Question 154: Which describes normal changes?...
1 commentQuestion 155: Which practice includes the use of approaches such as Lean, ...
Question 156: Which of the following includes configuring components and a...
Question 157: What term is used to describe whether a service will meet av...
Question 158: Which is the BEST example of an emergency change?...
Question 159: Which practice has a purpose that includes managing authenti...
Question 160: Which statement about a 'continual improvement register' is ...
Question 161: Which statement BEST describes the value of service strategy...
Question 162: Which is a purpose of the 'engage' value chain activity?...
Question 163: Which practice provides visibility of the organization's ser...
1 commentQuestion 164: Which MOST helps an organization adapt ITIL concepts so that...
Question 165: What is defined as "any component that needs to be managed i...
Question 166: Which guiding principle emphasizes the need to understand th...
Question 167: Identity the missing word(s) in the following sentence. The ...
Question 168: Which is intended to help an organization adopt and adapt IT...
Question 169: What is an IT asset?
Question 170: Which is a supplier category?
Question 171: Which TWO of the following statements are MOST associated wi...
2 commentQuestion 172: Which practice would help a user gain access to an applicati...
Question 173: Which is an activity in the 'Problem control' phase of probl...
Question 174: Which benefit is MOST aligned with the guiding principle 'pr...
1 commentQuestion 175: Which skill is required by the 'service level management' pr...
Question 176: Which practice has the purpose of ensuring that the organiza...
Question 177: What is the purpose of the 'relationship management' practic...
Question 178: Identify the missing word in the following sentences. A serv...
Question 179: Which practice facilitates operational communication between...
Question 180: Which guiding principle says that services and processes sho...
Question 181: What is the CORRECT order for the three phases of problem ma...
Question 182: In which situation will incident management USUALLY use a se...
Question 183: Which 'service level management' activity helps staff to del...
Question 184: Which value chain activity ensures that ongoing service acti...
Question 185: What is described by the service value system?...
Question 186: What is a configuration item?
Question 187: How should automation be implemented?...
Question 188: Which guiding principle recommends assessing the current sta...
Question 189: Which is part of service provision?...
Question 190: Which practice provides users with a way to get various requ...
Question 191: What should remain constant within an organization, even whe...
Question 192: Which practices are typically involved in the implementation...
Question 193: Which statement about outcomes is CORRECT?...
Question 194: Which guiding principle recommends using the minimum number ...
Question 195: Which will help solve incidents more quickly?...
2 commentQuestion 196: What is used as a tool to help define and measure performanc...
1 commentQuestion 197: Which statement about the 'continual improvement' practice i...
Question 198: Which practice provides a communications point for users to ...
Question 199: What considerations influence the supplier strategy of an or...
Question 200: Which two practices use workarounds?...
Question 201: Which is recommended as pan of the 'progress iteratively wit...
Question 202: Which describes a set of defined steps for implementing impr...
Question 203: What role would be MOST suitable for someone with tots of ex...
Question 204: Which practice has a purpose that includes responding to con...
Question 205: Which practice handles all pre-defined user-initiated servic...
Question 206: Which practice has a purpose that includes the management of...
Question 207: Which practice uses pre-defined, standardized procedures to ...
1 commentQuestion 208: What type of change is often used for resolving incidents or...
Question 209: Which describes an unresolved problem which has been already...
Question 210: Identify the missing word in the following sentence. A chang...
Question 211: Which is a purpose of the 'service level management' practic...
Question 212: Which is one of the MAIN concerns of the 'design and transit...
Question 213: Which is considered by the 'partners and suppliers' dimensio...
Question 214: Which service management dimension is focused on activities ...
Question 215: Which service request management decisions require that poli...
Question 216: Which statement about service requests is CORRECT?...
Question 217: When working on an improvement iteration, which concept help...
Question 218: What are the MOST important skills required by service desk ...
Question 219: Which statement about the 'change enablement' practice is CO...
Question 220: What is warranty?
Question 221: Identify the missing words in the following sentence. The 'i...
Question 222: Identify the missing word in the following sentence. The pur...
Question 223: Which is the BEST type of resource for investigating complex...
Question 224: Which statement about the 'service desk1 practice is CORRECT...
Question 225: In which TWO situations should the ITIL guiding principles b...
Question 226: Who is responsible for defining metrics for change managemen...
Question 227: Which dimension considers the application of artificial inte...
Question 228: What should a release policy include?...
Question 229: Which guiding principle leads to a faster response to custom...
Question 230: Which practice is MOST LIKELY to make use of artificial inte...
Question 231: What is the purpose of the 'monitoring and event management'...
Question 232: Which statement about the purpose or the Monitoring and even...
Question 233: Which is included in the purpose of the 'change enablement' ...
Question 234: Identify the missing word in the following sentence. A known...
Question 235: Which is a key activity carried out in the 'did we get there...
Question 236: Which practice needs the right culture to be embedded across...
Question 237: Which practice requires focus and effort to engage and liste...
Question 238: Which statement about the 'optimize and automate' guiding pr...
Question 239: What is a service?
Question 240: Which practice is the responsibility of everyone in the orga...
Question 241: Staff in an IT organization are very busy, mostly carrying o...
Question 242: Which activity contributes to the 'where are we now?' step o...
Question 243: Which guiding principle discourages 'silo activity'?...
Question 244: Which statement about outcomes is CORRECT?...
Question 245: Which value chain activity ensures the availability of servi...
Question 246: Which phase of problem management includes analysing inciden...
Question 247: Which BEST describes the purpose of the 'improve' value chai...
Question 248: Which practice identifies metrics that reflect the customer'...
Question 249: Which practice needs people who understand complex systems a...
Question 250: Which practice has a purpose that includes the handling of p...
Question 251: An SLA is a service level agreement. Which describes the 'wa...
Question 252: Which dimension considers how knowledge assets should be pro...
Question 253: What is the primary focus of business capacity management?...
Question 254: A flaw in an application could cause a service to fail IT st...
Question 255: Which guiding principle recommends eliminating activities th...
Question 256: Which term relates to service levels aligned with the needs ...
Question 257: What is a problem that has been analysed but has not been re...
Question 258: Which statement about known errors and problems is CORRECT?...
Question 259: Which of the following is included in the purpose of the 'co...
Question 260: Which statement about standard changes is CORRECT?...
Question 261: Which statement about value creating activities is CORRECT?...
Question 262: Which of the following is an example of workaround?...
Question 263: Which is an activity of the 'problem management' practice?...
Question 264: Which dimension includes activities and workflows?...
Question 265: Which practice guarantees that users nave a range of access ...
Question 266: Which dimension of service management considers how activiti...