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Exam Code:	ITIL-4-Foundation
Exam Name:	ITIL 4 Foundation Exam
Certification Provider:	ITIL
Free Question Number:	35
Version:	v2020-05-08
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# of Questions views:	146909
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Exam Question List: Question 1: Which is the purpose of the 'monitoring and event management...; Question 2: Which describes a standard change?...; Question 3: What is typically needed to assign complex incidents to supp...; Question 4: Which statement about service desks is CORRECT?...; Question 5: Which dimension includes activities and workflows?...; Question 6: Which is included in the purpose of the 'design and transiti...; Question 7: Which practice updates information relating to symptoms and ...; Question 8: Which is part of service provision?...; Question 9: Which describes normal changes?...; Question 10: Which practice owns and manages issues, queries and requests...; Question 11: Which value chain activity ensures the availability of servi...; Question 12: Which describes a set of defined steps for implementing impr...; Question 13: What should all 'continual improvement' decisions be based o...; Question 14: Which skill is an essential part of the 'service level manag...; Question 15: What is a means of enabling value co-creation by facilitatin...; Question 16: Identify the missing word in the following sentence. The use...; Question 17: Which is NOT a component of the service value system?...; Question 18: How does categorization of incidents assist the 'incident ma...; Question 19: Which describes outcomes?; Question 20: Which statement about the steps to fulfill a service request...; Question 21: What is an output?; Question 22: Which is a key requirement for a successful service level ag...; Question 23: What defines the requirements for a service and takes respon...; Question 24: Which activity captures the demand for incident resolution a...; Question 25: Which TWO statements about the 'service request management' ...; Question 26: What is the starting point for optimization?...; Question 27: Which guiding principle recommends using the minimum number ...; Question 28: Which practice provides a single point of contact for users?...; Question 29: What type of change is MOST likely to be managed by the 'ser...; Question 30: Identify the missing word in the following sentence. The pur...; Question 31: Which statement about outcomes is CORRECT?...; Question 32: Which practice requires that staff demonstrate excellent cus...; Question 33: Which stakeholders co-create value in a service relationship...; Question 34: Identify the missing word in the following sentence. A servi...; 2 commentQuestion 35: What is an event?

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