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Exam Code:	ITIL-4-Foundation
Exam Name:	ITIL 4 Foundation Exam
Certification Provider:	ITIL
Free Question Number:	190
Version:	v2023-05-31
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# of views:	3314
# of Questions views:	152150
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Recent Comments (The most recent comments are at the top.)

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micko - Feb 26, 2024

No.# À is the correct Answer

micko - Feb 23, 2024

No.# correct answer is B

micko - Feb 23, 2024

No.# Correct answer is A

micko - Feb 23, 2024

No.# correct ans is A

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Aniket Mankar - Jan 31, 2024

No.# correct Ans is A. Monitoring and event management

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hillary - Oct 17, 2023

No.# the explanation is incorrect its not obtain and build but design and transition the answer is correct but wrong explanation.

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BOCSAN BOGDAN - Sep 25, 2023

No.# So... why A? because you need to do an assesment feom where you go

Ewa - Sep 20, 2023

No.# On my opinion it should be b

Darec - Sep 17, 2023

No.# B is correct

Darec - Sep 17, 2023

No.# Option B seems right

Olop - Sep 16, 2023

No.# B is correct

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The ma...; Question 62: Which practice requires skills and competencies related to b...; Question 63: Which guiding principle helps an organization to understand ...; Question 64: How does a service consumer contribute to the reduction of d...; Question 65: Which value chain activity communicates the current status o...; Question 66: Which practice nurtures links with stakeholders at strategic...; Question 67: What is an incident?; Question 68: Where are the details of the required performance outcomes o...; Question 69: Which statement about the 'continual improvement model' is C...; Question 70: Which TWO statements about an organization's culture are COR...; Question 71: Which practice has a strong influence on the user experience...; Question 72: A major incident has been closed, but there is a risk that i...; Question 73: Which service management dimension is focused on activities ...; Question 74: Which guiding principle recommends collecting data before de...; Question 75: Which statement about the 'service request management' pract...; Question 76: Which statement about standard changes is CORRECT?...; Question 77: Which practice is most likely to benefit from the use of cha...; Question 78: Which stakeholders co-create value in a service relationship...; Question 79: Which TWO statements about the 'service request management' ...; Question 80: What can a change schedule be used for?...; Question 81: Which term is used to describe the prediction and control of...; Question 82: Which is a use of the change schedule?...; Question 83: Staff in an IT organization are very busy, mostly carrying o...; Question 84: Which is a use of a change schedule?...; Question 85: Which TWO are important aspects of the 'service request mana...; Question 86: What should be considered as part of the 'partners and suppl...; Question 87: Which is a key requirement for successful service level agre...; Question 88: Service transition contains detailed descriptions of which p...; Question 89: What describes how components and activities work together t...; Question 90: Which practice includes conducting regular reviews to ensure...; Question 91: Which practice handles all pre-defined user-initiated servic...; Question 92: Which practice has a purpose that includes maximizing succes...; Question 93: Which is the CORRECT of the 'R' role in a RACI matrix?...; Question 94: In which step of the 'continual improvement model' is an imp...; Question 95: Identify the missing word in the following sentence. The pur...; Question 96: Which directly assists with the diagnosis and resolution of ...; Question 97: Which stage of the service lifecycle has the purpose of look...; Question 98: Which of the following is an example of workaround?...; Question 99: Which practice provides users with a way to get various requ...; 1 commentQuestion 100: When is the earliest that a workaround can be documented in ...; Question 101: Which is CORRECT about change authorization?...; Question 102: Which is a purpose of release management?...; Question 103: Which ITIL practice recommends performing service reviews to...; Question 104: Which statement about outcomes is CORRECT?...; 1 commentQuestion 105: Which is included in the purpose of the 'deliver and support...; Question 106: How should an organization adopt continual improvement metho...; Question 107: Which practice provides a communications point for users to ...; Question 108: What is a set of specialized organizational capabilities for...; 1 commentQuestion 109: Which dimension includes a workflow management system?...; Question 110: Which stage of the service lifecycle has the purpose of look...; Question 111: Which practice facilitates operational communication between...; Question 112: What is described by the service value system?...; Question 113: Which dimension focuses on relationships with other organiza...; Question 114: Which is a recommendation of the guiding principle 'think an...; Question 115: Identify the missing word in the following sentence. A servi...; Question 116: Which service level metrics are BEST for measuring user expe...; Question 117: Which guiding principle recommends consideration of the four...; Question 118: Which helps to streamline the fulfilment of service requests...; Question 119: A service offering may include, access to resources, and ser...; Question 120: Which statement about the input and output of the value chai...; Question 121: Which is a purpose of the 'relationship management' practice...; Question 122: Which practice ensures that any addition, modification, or r...; Question 123: What three elements make up the Service Portfolio?...; Question 124: What is defined as a change of state that has significance f...; Question 125: Which practice updates information relating to symptoms and ...; Question 126: Which dimension of service management considers how activiti...; Question 127: What is the primary focus of business capacity management?...; Question 128: Identify the missing work in the following sentence. An orga...; Question 129: Which guiding principle recommends eliminating activities th...; Question 130: Identify the missing word in the following sentence. The pur...; Question 131: Which practice has a purpose that includes managing risks re...; Question 132: Which statement about the 'continual improvement' practice i...; Question 133: Which practice establishes a channel between the service pro...; Question 134: Which ITIL guiding principle recommends using existing servi...; Question 135: Which practice requires skills and competencies related to b...; Question 136: Which of the following is included in the purpose of the 'co...; Question 137: Which practice ensures that accurate and reliable informatio...; 1 commentQuestion 138: Which is one of the MAIN concerns of the 'design and transit...; Question 139: Which describes outcomes?; Question 140: What is defined as "the role that uses services?...; Question 141: Which is the FIRST action when optimizing a service?...; Question 142: How can a service consumer contnbute to the reduction of nsk...; Question 143: Which statement about emergency changes is CORRECT?...; Question 144: When should a workaround be created?...; Question 145: Arrange the following steps of software lifecycle in correct...; Question 146: Which practice includes conducting regular reviews to ensure...; Question 147: What is the PRIMARY use of a change schedule?...; Question 148: What are the MOST important skills required by service desk ...; Question 149: Identify the missing word in the following sentence. 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A serv...; Question 179: Which is the FIRST thing to consider when focusing on value?...; Question 180: Which is the BEST example of a standard change?...; Question 181: Identify the missing word in the following sentence. The pur...; Question 182: Where should all master copies of controlled software and do...; Question 183: When using the 'continual improvement model, which informati...; Question 184: Which practice identifies metrics that reflect the customer'...; Question 185: What ensures that a service provider and a service consumer ...; Question 186: Which value chain activity ensures that ongoing service acti...; Question 187: Identify the missing word in the following sentence. A chang...; Question 188: Which statement about costs is CORRECT?...; Question 189: Which statement about value creating activities is CORRECT?...; 1 commentQuestion 190: Which dimension is MOST concerned with skills, competencies,...