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Question 20/266

What can help to reduce resistance to a planned improvement when applying the guiding principle 'collaborate and promote visibility'?

A. Restricting information about the improvement to essential stakeholders only.

B. Engaging every stakeholder group in the same way, with the same communication.

C. Increasing collaboration and visibility for the improvement.

D. Involving customers after all planning has been completed.

Recent Comments (The most recent comments are at the top.)

Kimi Raikonnen - Oct 20, 2024

Correct Answer is C

Mohammed Rizal Bin Mohd Salleh - Mar 17, 2024

C. Option D is incorrect because involving customers after all planning has been completed may lead to missed opportunities for valuable input and collaboration during the planning and decision-making stages of the improvement initiative.

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Question 20/266

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