When usingPrompt Builderin a Salesforce org, the correct process involves several important steps:
* Select the appropriate prompt template typebased on the use case.
* Develop the promptwithin theprompt workspace, where the template is created and customized.
* Select CRM-derived grounding datato be dynamically inserted into the prompt, ensuring that the AI- generated responses are based on accurate and relevant data.
* Pick the model to usefor generating responses, either using Salesforce's built-in models or custom ones.
* Test and validatethe generated responses to ensure accuracy and effectiveness.
* Option Bis correct as it follows the proper steps for usingPrompt Builder.
* Option AandOption Cdo not capture the full process correctly.
References:
* Salesforce Prompt Builder Documentation:https://help.salesforce.com/s/articleView?id=sf.
prompt_builder_overview.htm