Universal Containers (UC)has concerns about data privacy when usingSalesforce's generative AIfeatures, particularly around preventing third-party LLMs from accessing or retaining their data. TheZero-Data Retention Policyin theEinstein Trust Layeris designed to address these concerns by ensuring that:
* No data is used for trainingor product improvements by third-party LLMs.
* No data is retainedoutside of the customer's Salesforce organization.
* The LLM provider cannot access any customer data.
This policy aligns perfectly with UC's requirements for keeping their data safe while leveraging generative AI capabilities.
* Prompt DefenseandData Maskingare also security features, but they do not directly address the concerns related to third-party data access and retention.
References:
* Salesforce Einstein Trust Layer Documentation:https://help.salesforce.com/s/articleView?id=sf.
einstein_trust_layer.htm