When the"Enrich event logs with conversation data"setting is enabled inEinstein Copilot, it allows An Agentforce or admin to view session data, including both theuser inputandcopilot responsesfrom interactions over the past 7 days. This data is crucial for monitoring how the copilot is being used, analyzing its performance, and improving future interactions based on past inputs.
* This setting enriches the event logs with detailed conversational data for better insights into the interaction history, helpingAgentforce Specialists track AI behavior and user engagement.
* Option A, viewing the user click path, focuses on navigation but is not part of the conversation data enrichment functionality.
* Option C, generating detailed reports over any time period, is incorrect because this specific feature is limited to data for the past 7 days.
SalesforceAgentforce SpecialistReferences:You can refer to this documentation for further insights:
https://help.salesforce.com/s/articleView?id=sf.einstein_copilot_event_logging.htm