* Context of the Question
* Universal Containers (UC) wants to build a Flex prompt template that uses data returned by a Flow.
* "Flex Prompt Templates" allow admins andAgentforce Specialists to incorporate external or dynamic data into generative AI prompts.
* Why "Add Flow Instructions" Is Needed
* Passing Flow Data into Prompt Templates: When configuring the prompt, you must specify how data from the running Flow is passed into the Flex template. The designated element for that is typically "Flow Instructions," which map the Flow outputs to the prompt.
* Other Options:
* Add Flex Instructions: Typically controls how the AI responds or structures the output, not how to bring Flow data into the template.
* Add Prompt Instructions: Usually for static or manual instructions that shape the AI's response, rather than referencing dynamic data from the Flow.
* Outcome
* "Add Flow Instructions" ensures the prompt can dynamically use the data that the Flow returns- makingOption Ccorrect.
SalesforceAgentforce SpecialistReferences & Documents
* Salesforce Help & Training:Using Prompt Templates with FlowExplains how to pass Flow variables into a prompt template via a specialized step (e.g., "Flow Instructions").
* SalesforceAgentforce SpecialistStudy GuideOutlines how to configure generative AI prompts that reference real-time Flow data.