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| Exam Code: | Agentforce-Specialist |
| Exam Name: | Salesforce Certified Agentforce Specialist (AI-201) |
| Certification Provider: | Salesforce |
| Free Question Number: | 81 |
| Version: | v2025-08-12 |
| Rating: | |
| # of views: | 9470 |
| # of Questions views: | 316306 |
| Go To Agentforce-Specialist Questions | |
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No.# https://help.salesforce.com/s/articleView?id=ai.copilot_actions_ref_find_similar_opportunities.htm&type=5
No.# Correct Answer: B. SDR Agent only works in the Email channel.
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No.# A
setup -> prompt builder-> open standared template -> upper right see the button 'Save as new template'
No.# B
“Confused agent ≠ error — it asks for clearer intent.”
people in trailhead are people.
No.# B
Only Einstein Conversation Insights gives both:
- deal terms (tracked keywords & phrases)
- sentiment (speaker-level)
Call Summaries alone won’t surface sentiment or deal indicators.
No.# A
“Prompts improve by iteration, not random alteration.”
and
Real Users are best for feedbacks
Wrong options:
B. There is no built-in scorecard that evaluates prompt quality — monitoring effectiveness still depends on feedback + iteration
C. Grounding objects should be changed only if necessary; changing them arbitrarily does not improve effectiveness and may break responses
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No.# C
When Prompt Builder accesses related list data through an object like Account, the available fields are determined by what the current user can see — and that visibility is driven by:
field-level security and
the default page layout assigned to that user
Wrong options
A. Use field picker after selecting related list
Field picker only shows what is already visible — it doesn't determine visibility
B. Assign fields as JSON
Prompt Builder does not require JSON formatting to access related list fields
No.# C
If grounded content comes from a Data Library, then assign Data Cloud User to the runtime agent.
Knowledge → Data Cloud → Agent → Grounded answer
No.# C. The Einstein Trust Layer automatically masks sensitive data before it is sent to the LLM.
Reason other not correct:
A. Enable data encryption Encryption at rest does not validate prompt masking; it protects stored data only
B. Review platform event logs Logs do not show how the prompt was masked before LLM processing
No.# The correct action to identify the root cause is:
👉 A. In Copilot Builder within the Dynamic Panel, turn on dynamic debugging to show the inputs and outputs.
This allows the Agentforce Specialist to see exactly what values are being passed into the flow and what outputs (if any) are coming back, which is the key to diagnosing why a referenced Flow-based custom action isn't producing the expected results in the conversation preview.
Options B and C are useful for refinement later, but A is the required first troubleshooting step to pinpoint the issue.
No.# prompt triggered flow
No.# C is the correct answer.
No.# C
https://help.salesforce.com/s/articleView?id=ai.generative_ai_feedback_enable.htm&type=5
No.# C is the correct answer
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No.# C is the correct answer