Name: Salesforce.Service-Cloud-Consultant.v2022-07-26.q148 Question 27
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Salesforce.Service-Cloud-Consultant.v2022-07-26.q148
Question 27

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Question 27/148

Universal Containers has tested skills-based routing in a sandbox and is ready to deploy to production.
Which two deploy solutions should a consultant to ensure skills-based routing is operational in Production?

A. Data Import Wizard

B. Data Loader

C. Change Sets

D. Mass Transfer Records

Correct Answer: C,D

Recent Comments (The most recent comments are at the top.)

sharad - May 24, 2023

I think that we may need to update existing records to assign based on skills as the new skill based routing feature will apply only to new records, hence we will need Mass transfer of records. So, C and D

Jason - Feb 05, 2023

D should be wrong because,
It is used to transfer ownership of records from one user/queue to another user/queue.
We can transfer accounts, leads, macros, streaming channels, and all custom objects using this too.

Moumerico - Aug 22, 2022

B+C is correct, mass transfert is not a deployment tool

Piñon - Aug 06, 2022

Data loader and change sets

test - Jul 29, 2022

Correct Answer is Data loader and change sets

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Question 27/148

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