Sales-Cloud-Consultant Exam Dumps | What should access to records be based on?

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Question 117/299

What should access to records be based on?

A. The org chart

B. Roles and role hierarchy

C. User preference

D. The org-wide default

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David - Jun 18, 2025

✅ B. Roles and role hierarchy
🔍 Explanation:
Access to records in Salesforce is primarily determined by:

Org-Wide Defaults (OWD) – This sets the baseline level of access.

Roles and Role Hierarchy – This defines who can see records owned by people below them in the hierarchy.

Sharing Rules – Used to open access beyond the role hierarchy.

Manual Sharing / Teams – For one-off or flexible sharing.

So while D (org-wide default) sets the minimum access, actual access to records is granted based on roles and the role hierarchy (B).

David Jurado - Jul 27, 2022

Answer: D

The org-wide default is a base for every record access model.

Roles and role hierarchy is not even mandatory.

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