CRT-261 Exam Dumps | Universal Containers wants a mechanism that provides customers access to product installation guides,

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Salesforce.CRT-261.v2025-04-12.q95
Question 38

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Question 38/95

Universal Containers wants a mechanism that provides customers access to product installation guides, warranty information.
What solution should the consultant recommend to meet this request?

A. Create a Customer Experience Cloud site.

B. Implement Recommended Articles.

C. Configure Web-to-Case.

D. Deploy a Partner Central Community.

Correct Answer: A

A Customer Experience Cloud site is a solution that allows customers to access self-service portals, knowledge bases, and communities. It can be used to provide customers with product installation guides, warranty information, and other relevant content. Verified References: : https://help.salesforce.com/s
/articleView?id=sf.customer_experience_cloud.htm&type=5 : https://help.salesforce.com/s/articleView?id=sf.
customer_experience_cloud_sites.htm&type=5

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