CRT-261 Exam Dumps | Cloud Kicks (CK) has a service performance aasnboard to marage .ts entire support organization. Now,

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Question 55/95

Cloud Kicks (CK) has a service performance aasnboard to marage .ts entire support organization. Now, CK would like to understand performance from different perspectives, such as by product Hne or case close date quarter.
What is the recommended solution to meet the requirements'

A. Configure e deshboerd refresh schedule.

B. Ensure View All Data is not assigned to users.

C. Use a Dynamic Dashboard based on running user.

D. Add multiple Dashboard Filters.

Correct Answer: D

Adding multiple Dashboard Filters is a solution that can enable Cloud Kicks to view cases resolved on the first call from different perspectives, such as by product line or case close date quarter. Dashboard Filters are criteria that can be applied to dashboard components to show data for a specific dimension, such as a field, a value, or a range. Dashboard Filters can help create interactive and dynamic dashboards that show different views of the data. Verified References: : https://help.salesforce.com/s/articleView?id=sf.
dashboards_filters_overview.htm&type=5 : https://help.salesforce.com/s/articleView?id=sf.
dashboards_filters_add.htm&type=5

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