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Cloud Kicks wants to send a notification to sales reps when their opportunities remain open past the close date. Which two solutions should the consultant recommend to meet the requirement? Choose 2 answers
Correct Answer: B,D
Explanation Instructing sales reps to follow their opportunities and using Flow with a scheduled action and an email alert are two solutions that can meet the requirement of sending a notification to sales reps when their opportunities remain open past the close date. Following an opportunity allows sales reps to receive updates and reminders about the opportunity in their Chatter feed. Flow with a scheduled action and an email alert allows you to automate the process of sending an email notification to sales reps based on a time-based condition, such as the close date. Verified References: https://developer.salesforce.com/resources2/certification-site/files/SGCertifiedSalesCloudConsultant.pdf (page 21) https://help.salesforce.com/s/articleView?id=sf.collab_feed_follow_records.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_concepts_scheduled_start.htm&type=5
Recent Comments (The most recent comments are at the top.)
Trailer - Feb 16, 2024
CD COrrect
Trailer - Feb 15, 2024
Correct CD
A Salesforce Developer - Jan 23, 2024
Correct answer: A, D
Add the sales reps to the Opp Team and use a Flow to send an email alert to all the team members at once.
Recent Comments (The most recent comments are at the top.)
CD COrrect
Correct CD
Correct answer: A, D
Add the sales reps to the Opp Team and use a Flow to send an email alert to all the team members at once.