CRT-251 Exam Dumps | Cloud Kicks (CK) has just completed its initial Sales Cloud implementation. The leadership team at CK

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Salesforce.CRT-251.v2024-01-01.q116
Question 74

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Question 74/116

Cloud Kicks (CK) has just completed its initial Sales Cloud implementation. The leadership team at CK wants to improve the rate of user adoption, What should the consultant recommend?

A. Add an Approvals process to the Opportunity object to enforce data standards.

B. Conduct a requirements workshop to gather user stories.

C. Create a report to track the login rate over the last 7 days.

D. Create a Slack channel to gather and discuss feedback from users.

Correct Answer: D

Explanation
Creating a Slack channel to gather and discuss feedback from users is a good way to improve the rate of user adoption after a Sales Cloud implementation. A Slack channel can provide a platform for users to share their opinions, suggestions, questions, and issues about the new solution. It can also help the consultant and the leadership team to monitor user sentiment, address user concerns, and provide support and guidance. Verified References:
https://developer.salesforce.com/resources2/certification-site/files/SGCertifiedSalesCloudConsultant.pdf (page 20)
https://trailhead.salesforce.com/en/content/learn/modules/sales_admin_user_adoption/sales_admin_user_a

Recent Comments (The most recent comments are at the top.)

Raman - Mar 05, 2024

Sorry for the typo.
I meant it should be D only.

Raman - Mar 05, 2024

It should be C only.
How can creating a report improve the rate of user adoption ?

Trailer - Feb 12, 2024

Correct C

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Question List (116q): 3 commentQuestion 1: The Cloud Kicks sales team needs to utilize the Salesforce m...; Question 2: Sales reps at Cloud Kicks (CK) need to see the Opportunity a...; Question 3: Cloud Kicks plans to integrate its email system with Salesfo...; Question 4: A small company has hired a consultant to plan its Sales Clo...; 1 commentQuestion 5: The Asia Pacific and Japanese sales teams from Cloud Kicks h...; 1 commentQuestion 6: Cloud Kicks has enabled multi-Currency in its organization. ...; 3 commentQuestion 7: A couple of users at Cloud Kicks (CK) own more than 10,000 r...; Question 8: Cloud Kicks (CK) has a custom object, Project__c, that has a...; 1 commentQuestion 9: Cloud Kicks recently purchased Salesforce and the leadership...; Question 10: Universal Containers compensates its sales team based on the...; Question 11: An executive at Cloud Kicks (CK) has asked its admin to crea...; 1 commentQuestion 12: Universal Containers is analyzing data to identify gaps and ...; Question 13: The Cloud Kicks CEO needs to run reports from the sales team...; 2 commentQuestion 14: Cloud Kicks is concerned that the sales team is taking longe...; Question 15: A consultant is implementing a new instance of Sales Cloud f...; 2 commentQuestion 16: At Universal Containers, in addition to the sales team, supp...; Question 17: Universal Containers is realigning sales territories and nee...; Question 18: Cloud Kicks (CK) uses Collaborative Forecasts and has a cust...; 2 commentQuestion 19: Cloud Kicks (CK) has a private Opportunity sharing model and...; Question 20: Cloud Kicks likes to have its supervisors coach the consulta...; 1 commentQuestion 21: Each product engineer at Cloud Kicks supports 3 specific pro...; Question 22: Universal Containers' (UC) sales reps have said there are to...; 1 commentQuestion 23: A consultant for Cloud Kicks is migrating data from an on-pr...; Question 24: The Cloud Kicks IT team has noticed that there are many dupl...; Question 25: Cloud Kicks has a requirement to measure end user adoption a...; 1 commentQuestion 26: Cloud Kicks (CK) acquired a company. 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