To design the case so that the Item Return stage is skipped if the item will not be returned, the best approach is:
B: Add a condition to skip the Item Return stage when a return is not necessary. This configuration involves setting a condition at the beginning of the Item Return stage or prior stages, determining whether the return is necessary based on case data (e.g., a property indicating item condition or customer decision). If the condition evaluates to true (no return needed), the process skips the Item Return stage and proceeds to the next appropriate stage.