Continual improvementis essential for a mature organization as it ensures that processes, systems, and capabilities are consistentlyevolving to meet changing needsandenhancing performance.
* Importance of Continual Improvement:
* Evolution: Adapts to new challenges, opportunities, and risks.
* Enhanced Performance: Increases efficiency, effectiveness, and overall resilience.
* Characteristics of High-Performing Organizations:
* They embed continual improvement in their culture and processes.
* They focus on iterative refinement and innovation.
* Why Other Options Are Incorrect:
* A: Market share growth may be a result but is not the primary reason for continual improvement.
* C: Compliance is a requirement, but continual improvement focuses on overall performance, not just regulatory adherence.
* D: Employee turnover reduction may occur as a side benefit but is not the central focus.
References:
* ISO 9001 (Quality Management Systems): Highlights continual improvement as a key principle.
* OCEG GRC Capability Model: Describes continual improvement as critical for organizational maturity.