C Assign record owners based on relationship.

In Salesforce, every record must have an owner. The owner can be a user or a queue. When migrating data from a legacy CRM to Salesforce, it’s important to maintain the relationships between records. Therefore, assigning record owners based on the relationships identified in the look-up table from the legacy CRM system would be the most appropriate approach.

A. Create custom object to store agent relationships: While creating a custom object to store agent relationships is possible, it’s not necessary. Salesforce has standard objects that can handle relationships, and it’s generally best to use these whenever possible. Furthermore, this option does not address the issue of record ownership.

C. Assign record owner based on relationship.