B. Create a new queue and add Cases as an available object.
C. Add Cases to the existing queue as an available object.

Explanation:
To help the support team manage both tasks and cases, the administrator should add Cases as an available object to the existing queue or create a new queue for cases. This will allow the support team to manage both types of records in a single location and prioritize their work more effectively.

Using assignment rules to set the queue as the owner of the case would not be appropriate as it would not allow for the support team to work the cases effectively. The cases would be assigned to the queue, but individual team members would not be able to take ownership and manage the case effectively.

Configuring a flow to assign cases to the queue would require additional development work and may not be necessary in this scenario. Adding Cases as an available object to the queue or creating a new queue for cases would be a simpler and more efficient solution.

Funny enough:

A is true, the rest is false.

B and C could be true, but it says "available object" but you have to move the object actually from the "Available Object" block to the right, to the "Selected Object" block when you creating/editing a Queue. So they are false in this way.
D is also false, because it is much easier to do it with assignment rules, it would be stupid to build a flow for this reason.

I just simply hate this exam.

Option A is a valid approach to automatically assign Cases to the existing queue used for managing tasks. The administrator can create a new assignment rule that identifies the criteria for assigning Cases to the queue and sets the queue as the owner of the case.

Option C is also a valid approach. Since the same team will be working on both tasks and Cases, adding Cases as an available object to the existing queue will allow the team to see and work on both types of records from a single location.

Option B is not necessary in this scenario because the existing queue can be used to manage both tasks and Cases.

Option D is not necessary as there are simpler and more straightforward methods available to assign Cases to the queue, such as assignment rules and adding the Cases object to the existing queue.

A&C

A. Use assignment rules to set the queue as the owner of the case.
C. Add Cases to the existing queue as an available object.

To help the support team manage both tasks and cases, the administrator should use assignment rules to set the queue as the owner of the case, so that the support team can easily find and work on the cases assigned to the queue. Additionally, the administrator can add Cases as an available object to the existing queue, so that the support team can access both tasks and cases from the same location. This will streamline the support team's workflow and improve their efficiency. Option B is not necessary since the support team can work with both tasks and cases from the same queue. Option D is not recommended as assignment rules can handle this efficiently.

Its A and D

A & C ?