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Question 29/89
A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest from online. The team currently does not access to the lead object.
How should an administrator provide proper access?
How should an administrator provide proper access?
Correct Answer: A
- Question List (89q)
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- 5 commentQuestion 2: The Marketing team at Cloud Kicks uses campaigns to generate...
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- 10 commentQuestion 89: The Cloud kicks sales manager wants to boost productivity by...
Recent Comments (The most recent comments are at the top.)
A. Configure permission sets.
Explanation:
To provide the support team with access to the lead object, the administrator should configure permission sets.
Permission sets are used to grant additional permissions to users beyond what is provided by their assigned profile. In this case, the permission set can be configured to provide access to the Lead object and associated records. The support team can be assigned the permission set to access the lead object and work on the follow-up calls.
o provide proper access to the lead object for the support users at Cloud Kicks, the administrator could consider configuring permission sets.
Permission sets allow the administrator to grant additional permissions to users beyond what is provided by their profiles. With permission sets, the administrator can provide the necessary access to the lead object for the support users without changing their profiles.
poor question -A & D are both partially correct. But I prefer D, as it's a team , create profile, with better permissions on lead