PEGACPLSA88V1 Exam Dumps | U+ Bank follows all engagement policy best practices to present credit card offers on their website.

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Certified Pega Lead System Architect (CPLSA) Exam 8.8
Pegasystems.PEGACPLSA88V1.v2024-08-16.q108
Question 66

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Question 66/108

U+ Bank follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card, Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?

A. Suppression rules

B. Applicability

C. Suitability

D. Eligibility

Correct Answer: B

Applicability:
Applicability rules ensure that the right offers are presented to the right customers. If Anna holds a higher value card (Premier Rewards), the new Rewards card offer might not be applicable to her because it is a lower-tier product.
Configuration Steps:
Define applicability criteria for each offer.
Ensure that offers are presented based on customer profiles and existing products.
Reference:
Pega Academy lessons on Offer Management explain the role of applicability rules in ensuring that relevant offers are presented to customers.

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