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An application consisting of a single case requires sending correspondence at a designated time with minimal delay. The existing solution uses an assignment to pause the case until an SLA invokes the escalation activity that sends the correspondence. Occasionally there is a delay in sending the correspondence. Which two factors contribute to the delay? (Choose Two)
Correct Answer: A,C
Several factors can contribute to delays in sending correspondence in a Pega application: Queued SLA Objects: The number of Service Level Agreement (SLA) objects queued can affect the timing of correspondence. If there are many SLA objects queued, the system may take longer to process them, leading to delays. Error Handling for Locked Items: If there are errors in handling locked items, this can also cause delays. When an item is locked and an error occurs, the system needs to manage these exceptions, which can impact the overall processing time.