Creating a Separate Ruleset:
It is considered best practice to isolate customizations in a separate ruleset to simplify future migrations and upgrades.
Benefits of Separate Ruleset:
Easier to identify and manage customizations.
Simplifies the process of moving custom rules between environments.
Reduces the risk of conflicts during upgrades.
Implementation:
Define a new ruleset specifically for the custom GetNextWork functionality.
Override the necessary rules within this ruleset.
Reference:
Pega Best Practices Guide
Pega Academy Course on Rule Management and Versioning